Amazon.com Services LLC
Fulfillment Associate, Fulfillment Center, fulfillment ops team
ProcessAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Process Assistant at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Operational metrics. Manage department duties. Allocate labor”
What You'll Achieve.
Ensure successful area performance; Provide timely and detailed feedback; Report job injuries timely
Industry & Context.
Problem solving; Analytical skills
Lift up to 49 pounds, Stand/walk up to 12 hours, Flexible schedule/shift/work area, Weekends, nights, and/or holidays, Overtime as required, Physical demands
What They're Looking For.
Must Have
1+ years Microsoft Office products, Work a flexible schedule/shift/work area, Can lift up to 49 pounds, Stand/walk during shifts up to 12 hours, Frequently push, pull, squat, bend, and reach, Work 40 hours/week, Overtime as required, 18 years of age or older
Nice to Have
Associate's or Bachelor's Degree, Prior Amazon experience, Experience taking part in a kaizen or Shingi event, Awareness and willingness to use OPEX tools, Demonstrates problem solving and analytical skills, Ability to communicate effectively, History of meeting/exceeding departmental goals, Experience leading teams, Capable of providing direction to team members, Organization and time management skills
What You'll Do.
Manage department duties
Provide work direction
Communicate with suppliers
Track and report ATS/labor hours
Assist with production duties
Verify SOP compliance
Ensure area performance
Assess associate work performance
Participate in Operational Excellence initiatives
Maintain understanding of workflow
Maintain understanding of production goals
Review and update SOP’s
Ensure work areas remain clean
Ensure work areas are properly equipped
Identify safety hazards
Address safety hazards
Participate in safety initiatives
Coach associates on safety
Provide vacation coverage for Area Managers
Work safely and cooperatively
Adhere to standards of excellence
Communicate effectively and respectfully
Follow Company policies
How You'll Work.
Team & Collaboration
Internal suppliers; External suppliers; Cross-functional teams; Area Managers
Communication Scope
Communicate effectively; Written communication; Verbal communication
Full Job Description
Amazon Process Assistant (Full-time) Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth. Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers. Responsibilities: - Track and report ATS/labor hours - Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance - Ensure successful area performance through tracking and reporting metrics - Independently assess all aspects of associate work performance and provide timely and detailed feedback - Participate in Operational Excellence initiatives - Maintain a full understanding of workflow and daily production goals - Review and update SOP’s as required - Ensure work areas remain clean and are properly equipped - Identify and address safety hazards within the work area, and participate in safety initiatives - Coach associates on ways to work safely at all times - Ensure all job injuries are reported timely in accordance with established policies and procedures - Provide vacation coverage for Area Managers Basic Qualifications: - 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule
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