Amazon.com Services LLC

Administrative Support, Fulfillment Center, fulfillment ops team

ProcessAssistant

$0–0k Northborough, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Process Assistant at Amazon.com Services LLC. Support department as required. Support daily management of department duties”

Industry & Context.

Administrative Support, Fulfillment Center, fulfillment ops team
Problems you'll solve

Problem solving skills; Analytical skills

Eligibility Requirements

Physical lifting

What They're Looking For.

Must Have

1+ years Microsoft Office products, Work flexible schedule/shift/work area, Lift up to 49 pounds, Stand/walk during shifts up to 12 hours, Frequently push, pull, squat, bend, and reach, Work 40 hours/week, Work overtime as required

Nice to Have

Education beyond High School, Prior experience managing employees, Experience with an FC kaizen, Experience with Shingi event, Experience working in Problem Solve

What You'll Do.

Support department as required

Support daily management of department duties

Communicate with internal suppliers

Communicate with external suppliers

Provide vacation coverage for Area Managers

Provide policy follow-up

Track ATS/labor hours

Report ATS/labor hours

Assist floor as associate resource

Verify SOP compliance

Ensure successful area performance

Track associate performance

Report associate performance

Provide feedback of associate performance

Participate in Operational Excellence initiatives

Fill in with production duties

Understand daily production goals

Keep work area organized

Identify safety hazards

Address safety hazards

Coach associates to work safely

Participate in safety initiatives

Refer job injuries to area manager

How You'll Work.

Communication Scope

Written communication; Verbal communication

Full Job Description

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key Job Elements: - Support and work in the department as required - Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers - Providing vacation coverage for Area Managers - Providing policy follow-up, attendance tracking (duties do not extend to discipline) - Tracking and reporting of ATS/labor hours - Assisting the floor as an associate resource, training associates and verifying SOP compliance - Ensuring successful area performance, through tracking, reporting and feedback of associate performance - Participating in Operational Excellence initiatives in some capacity - Filling in as needed with production duties - Fully understanding workflow and daily production goals - Reviewing and updating SOP as required - Assisting in keeping work area clean and organized - Identifying and addressing safety hazards within the work area - Coaching associates to work safely at all times - Participating in safety initiatives - Referring all job injuries immediately to area manager Basic Qualifications: - 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required Preferred Qualifications: - Education beyond High School, and/or prior experience managing employees - Excellent interpersonal skills - Demonstrated problem solving skills and analytical skills - Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management - Experience with an FC kaizen or Shingi event - An awarenes

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