Amazon.com Services LLC

Fulfillment Associate, Fulfillment Center, Logistics

ProcessAssistant

$45–55k Madison, Wisconsin, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Process Assistant at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Operational metrics. Allocate labor. Lead meetings”

What You'll Achieve.

Ensure successful area performance

Industry & Context.

Fulfillment Associate, Fulfillment Center, Logistics
Problems you'll solve

Problem solving skills; Analytical skills

Eligibility Requirements

Lift up to 49 pounds, Stand/walk up to 12 hours, Frequently push, pull, squat, bend, and reach, Work 40 hours/week, Overtime as required, Flexible schedule/shift/work area, Weekends, nights, and/or holidays

What They're Looking For.

Must Have

1+ years of Microsoft Office products and applications experience, Work a flexible schedule/shift/work area, Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, frequently push, pull, squat, bend, and reach, Work 40 hours/week, overtime as required, Are 18 years of age or older

Nice to Have

Associate’s or Bachelor’s Degree, prior Amazon experience, Experience taking part in a kaizen or Shingi event, Awareness and willingness to use OPEX tools and techniques, Demonstrates problem solving and analytical skills, Ability to communicate effectively, History of meeting/exceeding departmental goals, Experience leading teams, Capable of providing direction to team members, Organization and time management skills

What You'll Do.

Provide work direction

Communicate with internal and external suppliers

Track and report ATS/labor hours

Assist with production duties

Verify SOP compliance

Ensure area performance through tracking and reporting metrics

Assess associate work performance

Participate in Operational Excellence initiatives

Maintain understanding of workflow

Maintain understanding of daily production goals

Ensure work areas remain clean

Ensure work areas are properly equipped

Identify safety hazards

Address safety hazards

Participate in safety initiatives

Coach associates on safety

Report job injuries timely

Provide vacation coverage for Area Managers

How You'll Work.

Team & Collaboration

Internal suppliers; External suppliers

Communication Scope

Communicate with suppliers

Full Job Description

Amazon Process Assistant (Full-time) Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth. Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers. Responsibilities: - Track and report ATS/labor hours - Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance - Ensure successful area performance through tracking and reporting metrics - Independently assess all aspects of associate work performance and provide timely and detailed feedback - Participate in Operational Excellence initiatives - Maintain a full understanding of workflow and daily production goals - Review and update SOP’s as required - Ensure work areas remain clean and are properly equipped - Identify and address safety hazards within the work area, and participate in safety initiatives - Coach associates on ways to work safely at all times - Ensure all job injuries are reported timely in accordance with established policies and procedures - Provide vacation coverage for Area Managers Basic Qualifications: - 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule

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