Mimica

Delivery

ProcessAnalystsTeamLead

San Jose, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Process Analysts Team Lead at Mimica. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Lead a squad of Process Analysts through the technical implementation process. Ensure projects are executed on schedule”

What You'll Achieve.

successful delivery of your team’s work; projects are executed on schedule; timely delivery; key metrics such as on-time delivery, accuracy, and overall project quality; deadlines are met; all project deliverables meet established quality standards

Industry & Context.

Delivery
Problems you'll solve

Provide insights and solutions for complex or unique cases/projects.

What They're Looking For.

Must Have

Proven track record of delivering multiple projects within strict deadlines., Experience working with cross-functional teams and stakeholders in a fast-paced environment., Knowledge in project management tools (e. g. , JIRA, Trello, Asana) and data visualization platforms (e. g. , Looker Studio, Power BI)., Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)., organizational and time-management skills to prioritize tasks and manage resources effectively., Exceptional written and verbal communication skills, with the ability to convey complex information clearly and concisely., Experience with Process analysis, Optimization and processes improvement or process automation.

Nice to Have

Demonstrated ability to lead and develop a team, including performance management, coaching, and mentoring., Experience in stakeholder management and conflict resolution., Experience in project management

What You'll Do.

Lead a squad of Process Analysts through the technical implementation process

Ensure projects are executed on schedule

ensuring timely delivery while monitoring key metrics such as on-time delivery

and overall project quality.

Conduct regular check-ins with project teams to address questions on map structure

Manage end-to-end coordination with stakeholders

resolving issues that may affect delivery

ensuring deadlines are met

and providing weekly status updates.

Act as a resource for colleagues throughout the project lifecycle by offering tactical guidance and coaching on best practices

and mapping techniques.

Provide insights and solutions for complex or unique cases/projects.

Ensure all project deliverables meet established quality standards.

Coordinate with Quality Assurance team members pending tasks

Facilitate weekly planning and sync meetings for your team

and establishing deadlines.

Contribute to building foundational processes and guardrails for the PA team’s operations.

Develop and refine hiring assessments

including role-specific exercises and interview questions.

Participate in the hiring process.

Conduct performance reviews

provide actionable feedback

and address performance gaps or celebrate successes.

Conduct regular 1: 1 meeting to support team members' growth and resolve challenges.

How You'll Work.

Team & Collaboration

Collaborate with the Solution Engineer and PA Manager to define the structure and scope of each project; Experience working with cross-functional teams and stakeholders; Coordinate with Quality Assurance team members; Facilitate weekly planning and sync meetings for your team; Conduct regular 1: 1 meeting to support team members' growth and resolve challenges.

Communication Scope

Exceptional written communication skills; Exceptional verbal communication skills; ability to convey complex information clearly and concisely

Process & Methodology

Planning, Execution, Monitoring key metrics, End-to-end coordination, Ensuring deadlines are met, Providing weekly status updates, Delegating tasks, Setting priorities, Establishing deadlines, Project management tools (e. g. , JIRA, Trello, Asana), Project management

Full Job Description

WHAT WE ARE BUILDING Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Visit our Career Page https://www.mimica.ai/careers to learn more. WHAT YOU WILL WORK ON As a PA Team Lead, your role will directly influence the successful delivery of your team’s work. You will lead a squad of Process Analysts through the technical implementation process and play an active role in ensuring projects are executed on schedule, including during urgent situations. Your responsibilities will include: Planning: - Collaborate with the Solution Engineer and PA Manager to define the structure and scope of each project, setting clear evaluation criteria and success benchmarks. Execution: - Assign projects, ensuring timely delivery while monitoring key metrics such as on-time delivery, accuracy, and overall project quality. - Conduct regular check-ins with project teams to address questions on map structure, data, and workflow. - Manage end-to-end coordination with stakeholders, resolving issues that may affect delivery, ensuring deadlines are met, and providing weekly status updates. - Act as a resource for colleagues throughout the project lifecycle by offering tactical guidance and coaching on best practices, mining, and mapping techniques. - Provide insights and solutions for complex or unique cases/projects. - Ensure all project deliverables meet established quality standards. - Coordinate with Quality Assurance team members pending tasks Leadership: - Facilitate weekly planning a

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