Octopus Legacy

Financial Services

ProbateSalesConsultant

£45–65k ~AI est. London, England, United Kingdom FULL TIME Remote Friendly
The Brief

“Probate Sales Consultant at Octopus Legacy. Skills: Sales, Customer service, Probate, Estate administration. Be first point of contact. Guide customers with clarity”

What You'll Achieve.

Hit sales targets; Exceed sales targets; Improve processes; Improve resources; Improve customer experience; Grow team; Succeed as team

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving mindset

What They're Looking For.

Must Have

Sales background, Customer service background, Advisory role background, Target-driven role background, Resilient, Adaptable, Calm in high-pressure situations, Organised, Attentive to detail, Comfortable managing multiple priorities, Proactive, Solutions-focused, Confident using CRM tools, Confident using technology

Nice to Have

Prior probate experience

What You'll Do.

Be first point of contact

Guide customers with clarity

Guide customers with warmth

Guide customers with confidence

Understand customer situation

Recommend probate services

Recommend estate administration services

Explain options clearly

Help customers make informed decision

Own customer journey end-to-end

Ensure seamless experience

Hit personal sales targets

Exceed personal sales targets

Hit team sales targets

Exceed team sales targets

Keep support quality first

Keep accurate customer records

Keep confidential customer records

Share insights to improve processes

Share ideas to improve processes

Share insights to improve resources

Share ideas to improve resources

Share insights to improve customer experience

Share ideas to improve customer experience

Collaborate across teams

Bring problem-solving mindset

How You'll Work.

Team & Collaboration

Collaborate across teams

Communication Scope

Sensitive conversations; Tough conversations

Free ATS check

Applying for this Probate Sales Consultant role?

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