Floyd Medical Center
Healthcare
PRNFloatOutpatientRegistration
“PRN Float - Outpatient Registration at Floyd Medical Center. Skills: Patient registration, Health records, Insurance knowledge. Create electronic health record. Prevent duplicate medical records”
What You'll Achieve.
Ensure timely payment; Prevent billing issues; Prevent patient complaints
Industry & Context.
Independent thinking; Problem-solving; Triage issues
May require travel, Exposed to weather, Exposed to road conditions, CPR certification may be required, Notary training may be required, Operates all equipment
What They're Looking For.
Must Have
High School Graduate, Demonstrate Advocate Health purpose, values and behaviors, Ability to work independently, Ability to multitask, Ability to prioritize work, Handle large workloads with interruptions, Work in a fast-paced environment, Work without direct supervision, Attention to detail, Accuracy, Excellent customer service skills, Service recovery skills, Independent thinking skills, Problem-solving skills, Exercise judgment to triage issues, Excellent communication skills, Excellent interpersonal skills, Effectively communicate with diverse groups, Educate patients on insurance coverage, Manage discussion for uncovered services, Interact with physicians and staff, Resolve patient care issues, Collect and manage payments, Follow cash handling security, Understanding of computer systems, Understanding of basic medical terms, Understanding of insurance terms, HIPAA-compliant, Knowledge of applicable state rules, Knowledge of applicable federal rules, Handle sensitive information, Handle confidential information, General understanding of health insurance, Knowledge of Medicare, Knowledge of Medicaid, Knowledge of managed care, Knowledge of commercial payers, Ability to articulate Medicare rules, Ability to articulate HIPAA rules, Ability to articulate TALA rules, Comply with insurance pre-certification, Excellent organizational skills, Act as a resource to other staff, Respond quickly to emergencies
What You'll Do.
Create electronic health record
Prevent duplicate medical records
Positively identify patient
Obtain demographic information
Verify demographic information
Obtain guarantor information
Verify guarantor information
Obtain insurance information
Verify insurance information
Discuss patient financial responsibilities
Collect patient financial responsibilities
Maintain patient confidentiality
Recognize commercial plans
Recognize government plans
Identify contracted insurance plans
Determine when financial responsibility statement needed
Discuss financial information with patients
Discuss financial obligations with patients
Refer patients to Financial Advocates
Enforce rules for compliance
Enforce forms for compliance
Enforce questions for compliance
Obtain required signatures
Schedule patient appointments
Coordinate cancellations
Coordinate reschedules
Coordinate wait list requests
Coordinate recall requests
Provide test preparation information
Provide patient arrival time information
Provide medication consumption guidelines
Provide food leverage consumption guidelines
Provide check-in procedure information
Provide facility directions
Create welcoming environment
Create professional environment
Respond to information requests
Arrange transportation needs
Coordinate interpreter services
Work assigned work queues
Follow department process
How You'll Work.
Team & Collaboration
Interact with physicians; Interact with physician staff
Communication Scope
Written communication; Verbal communication; Interpersonal skills
Applying for this PRN Float - Outpatient Registration role?
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