Mckesson
Healthcare
PrivilegedAccessManagement(PAM)OperationsEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Privileged Access Management (PAM) Operations Engineer at Mckesson. Skills: CyberArk, Identity and Access Management, Cybersecurity. Monitor, triage, and resolve PAM and IAM-related incidents. Lead or support high-priority incident response”
What You'll Achieve.
ensures privileged accounts are securely managed; operational stability
Industry & Context.
analytical skills; root cause analysis; problem management
shift-based schedules, on-call responsibilities, Participate in 24x7 on-call rotations, provide shift-based operational support, off-hours as required
What They're Looking For.
Must Have
5+ years of experience in Identity and Access Management or Cybersecurity, with an operational focus, Hands-on experience supporting CyberArk Privileged Access Management components (PVWA, CPM, PSM, SIA), Experience with incident, problem, and change management in a production environment, Familiarity with compliance frameworks such as SOX, HIPAA, or PCI DSS, analytical, communication, and collaboration skills
Nice to Have
Industry certifications such as CISSP, CISM, or Certified Identity and Access Manager (CIAM), CyberArk Defender certification, Experience with scripting or automation (PowerShell, Python, or similar), Experience working in regulated industries such as Healthcare, Financial Services, or Pharmaceuticals, Prior experience supporting shift-based and on-call operations
What You'll Do.
and resolve PAM and IAM-related incidents
Lead or support high-priority incident response
Participate in root cause analysis
Maintain incident documentation
Fulfill PAM service requests
Process privileged account rotations
Support application teams with secure onboarding
Perform routine CyberArk operational tasks
Implement approved configuration changes
Support internal and external audits
Maintain and enhance operational documentation
Identify opportunities for automation
How You'll Work.
Team & Collaboration
Coordinating with infrastructure, security, and application teams; Partner with risk, compliance, and audit teams
Communication Scope
communication skills
Process & Methodology
change management
Full Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Privileged Access Management Operations Engineer (CyberArk) is a hands-on role within the Identity & Access Management (IAM) team, responsible for the day-to-day operations, support, and administration of the enterprise PAM platform. This role ensures privileged accounts are securely managed, rotated, and accessible in accordance with security policies and compliance requirements. The PAM Operations Engineer plays a critical role in incident response, operational support, audit readiness, and continuous improvement of the PAM service. The ideal candidate is comfortable working in a fast-paced, operational environment that includes **_shift-based schedules_ and on-call responsibilities**. _**Key Responsibilities**_ **Incident & Operational Support** * Monitor, triage, and resolve PAM and IAM-related incidents in line with SLAs and operational procedures. * Lead or support high-priority (P1/P2) incident response, coordinating with infrastructure, security, and application teams. * Participate in root cause analysis and problem management for recurring or high-impact incidents. * Maintain accurate incident documentation in the ITSM platform. **Request & Access Management** * Fulfill PAM service requests, including onboarding and offboarding of privileged accounts, Safe creation, access changes, and policy updates. * Process privileged account rotations and manage
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