PrivateBankingAssociate

**_Job Description_** **What is the opportunity?** As key member of the Private Banking Team, the Private Banking Associate partners with the Private Banker and the Private Banking Advisor to bring to life our commitment to best in class advice and service to our clients. You will also partner with the Private Banker and the Private Banking Advisor to ensure we communicate by the means they desire, ensure we understands their goals and circumstances, and they see value in our advice and service **What will you do?** * You will also champion digital education to enable our clients to engage with RBC through the channel of their choice. * You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting. * As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone * Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner * Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice **​What do you need to succeed?** **Must-have** * ​Minimum of 2 to 3 years of banking experience * ​Strong written and verbal communication skills in English * ​Strong working knowledge of Microsoft Office Suite * ​Proven client service skills * ​Excellent organizational skills ​ **​Nice-to-have** * ​Completion of IFC or CSC * ​Post-secondary education in Commerce or Business Administration ​ **​What’s in it for you?** ​We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities,