MSX International

Automotive

PriorityRepairSpecialist

$58–85k ~AI est. Troy, Michigan, United States FULL TIME
The Brief

“Priority Repair Specialist at MSX International. Skills: Process improvement, Issue resolution. Provide data to identify Top 5 Issues. Reduce roadblocks preventing vehicle repair”

What You'll Achieve.

Reduce buybacks; Improve process; Deliver solutions; Achieve expected results

Industry & Context.

Automotive
Problems you'll solve

Issue identification; Issue resolution; Data analysis

What They're Looking For.

Must Have

Ability to communicate clearly, Ability to identify and resolve issues, Ability to remain calm and professional, Ability to work well with other departments, Ability to manage disagreements, Ability to analyze data, Ability to work independently, Ability to manage progressive workload, Ability to stay highly motivated, Ability to be adaptive, Ability to be autonomous

Nice to Have

Familiarity of Stellantis products and services

What You'll Do.

Provide data to identify Top 5 Issues

Reduce roadblocks preventing vehicle repair

Plug into Tech Advisor ecosystem

Work closely with stakeholders

Focus on Top 5 Issues

Manage specific issues

Identify impactful issues

Review issues with Customer

Provide weekly progress reports

Provide weekly status reports

Motivate stakeholders to improve process

Motivate stakeholders to deliver solutions

Motivate stakeholders to achieve results

How You'll Work.

Team & Collaboration

Cross-functional coordination; Work with various stakeholders

Communication Scope

Written communication; Verbal communication

Process & Methodology

Project management

Free ATS check

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