Amazon.com Services LLC
Technology
PrincipalUXResearcher,AWSAppliedAISolutions
“Principal UX Researcher, AWS Applied AI Solutions at Amazon.com Services LLC. Skills: UX research, AI solutions, Customer needs, Product strategy. Define research strategy. Lead complex research initiatives”
What You'll Achieve.
Drive measurable impact; Transform AI-powered customer outcomes; Drive customer delight; Drive business objectives
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
10+ years conducting UX research, Deep technical proficiency in diverse research methods, Master's or PhD degree, Experience communicating user research findings, Demonstrated experience in survey design, Demonstrated experience in statistical analysis, Demonstrated experience in experimental design, Demonstrated experience in advanced analytics, Proven ability to work in ambiguous environments, Proven ability to build research programs from ground up
Nice to Have
Track record of driving positive customer impact, Experience researching AI/ML systems, Experience researching conversational interfaces, Experience researching emerging technology products, Experience in enterprise software, Experience in business applications, Experience in B2B product spaces, Background in behavioral analytics, Background in A/B testing, Background in causal analysis methodologies, Experience with AI ethics, Experience with responsible AI development, Experience with human-AI interaction research, Published research in UX research, Published research in AI, Thought leadership in UX research, Thought leadership in AI
What You'll Do.
Define research strategy
Lead complex research initiatives
Drive AI-native research innovation
Influence product direction
Influence business direction
Define cross-service research standards
Drive research frameworks
Drive measurement criteria
Drive reusable methodologies
Mentor junior researchers
Mentor senior researchers
Raise research quality
Design quantitative research projects
Lead quantitative research projects
Design qualitative research projects
Lead qualitative research projects
Synthesize research insights
Create compelling narratives
Influence decision-makers
Drive customer delight
Drive business objectives
Advocate for inclusive AI products
Advocate for accessible AI products
Partner on complex research studies
Identify customer segments
Identify latent needs
Identify AI adoption patterns
Bring clarity to AI complexity
Probe assumptions about human-AI interaction
Foster shared understanding of customer needs
Communicate pragmatically
Ask critical questions about AI ethics
Ask critical questions about responsible deployment
Help organization move quickly
Maintain rigorous research standards
Drive executive-level decisions
How You'll Work.
Team & Collaboration
Partner with design leaders; Partner with science leaders; Partner with engineering leaders; Partner with product leaders; Partner with senior leadership; Cross-functional partners
Communication Scope
Storytelling; Executive presentations
Applying for this Principal UX Researcher, AWS Applied AI Solutions role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.