Amazon.com Services LLC
Design, operations
PrincipalUXDesigner,AmazonDeliveryCustomerExperiences
“Principal UX Designer, Amazon Delivery Customer Experiences at Amazon.com Services LLC. Skills: UX Design, Design Systems, Customer Experience. Establish design strategy and vision. Inspire and deliver impactful experiences”
What You'll Achieve.
Deliver impactful experiences for the customer
Industry & Context.
Complex problems
What They're Looking For.
Must Have
10+ years of design experience, Available online portfolio for review, Knowledge of usability principles, Experience defining design patterns, Maintaining UX standards, Experience with best practices for Product and Experience Design, Experience in end-to-end design projects, Knowledge of best practices for information architecture, Product design experience, Designing and prototyping with tools such as Figma, Photoshop, Illustrator, Proto. io, HTML, or similar
Nice to Have
Experience designing customer facing retail products, Experience presenting to and effectively advising executives and senior leaders, Experience providing and effectively communicating strategic and tactical recommendations based on data
What You'll Do.
Establish design strategy and vision
Inspire and deliver impactful experiences
Deliver on design artifacts
Deliver on innovation activities
Identify cross-organization opportunities
Align scalable solutions across programs
Ensure cohesive customer experiences
Develop design standards
Maintain design standards
Present design recommendations
Defend design recommendations
Partner with business teams
Partner with technology teams
Leverage scale for new innovations
Exemplify design standards
Advocate for design standards
Maintain points of view on emerging technologies
Explore how emerging technologies can augment customer experiences
Explore how emerging technologies can augment team capabilities
Lead the strategic vision for post-purchase experiences
Empower teams with consistent patterns
Empower teams with accessible patterns
Champion AI enablement
Serve as connective force between teams
Uncover deep customer insights
Turn ambitious concepts into seamless features
Reshape how people interact with orders
How You'll Work.
Team & Collaboration
Cross-organization opportunities; Partners, stakeholders, and executive leadership; Business and technology teams; Leaders across the organization; Diverse teams
Communication Scope
Present design recommendations; Advise executives; Communicate recommendations
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