Ethos Life
Life insurance technology
PrincipalUserResearcher,MixedMethods
“Principal User Researcher, Mixed Methods at Ethos Life. Skills: User research, Mixed methods, Research operations. Establish research function. Define research processes”
What You'll Achieve.
Influence product strategy; Shape product direction; Identify clear product opportunities; Drive action; Actionable roadmap recommendations; Influencing prioritization
Industry & Context.
Uncover user needs and pain points; Surface high-impact opportunities
What They're Looking For.
Must Have
7+ years of experience in user research, Experience within complex product ecosystems such as B2B SaaS, financial services, or enterprise tools, Capacity to handle intricate user flows and business requirements, Proven track record of establishing and scaling research functions or processes, Ability to build foundational elements for a growing team
Nice to Have
Experience within complex product ecosystems such as B2B SaaS, financial services, or enterprise tools
What You'll Do.
Establish research function
Define research processes
Lead strategic research initiatives
Develop and maintain agent panel
Simplify multi-step workflows
Build scalable research frameworks
Lead mixed-method research efforts
Synthesize research findings
Communicate research insights
Shape product strategy
Mentor and scale research capabilities
Innovate with tools and technology
How You'll Work.
Team & Collaboration
Work with product team; Collaborate with design and research team; Influence executive leadership; Advocate for user-centered thinking
Communication Scope
Communicate research insights with clarity and influence; Delivering high-impact narratives and visualizations
Applying for this Principal User Researcher, Mixed Methods role?
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