AirAsia MOVE

Travel

PrincipalUserExperienceDesigner

Bangalore, India FULL TIME
The Brief

“Principal User Experience Designer at AirAsia MOVE. Skills: UX architecture, systems logic, user flows, motion design, design systems. Lead the end-to-end design of complex booking journeys. utilizing advanced user flow mapping to eliminate friction and optimize conversion rates for our flight and hotel products”

What You'll Achieve.

strengthen our team; own the evolution of our core travel flows; focusing on the UX architecture, systems logic, user flows, and sophisticated motion that turn a complex booking process into an easy and elegant journey; be the standard-bearer for design craft quality, ensuring that every transition and touchpoint reinforces trust and drives conversion for tens of millions of users; eliminate friction and optimize conversion rates for our flight and hotel products; contributing to the evolution of our mature design system; demonstrating what great quality (of design craft) looks like in practice, communication, and strategic thinking; translate behavioral metrics and A testing results into design improvements that move the needle on key business outcomes; ensure technical feasibility while maintaining an intuitive, consistent experience across all platforms (web and mobile app); Your optimizations lead to measurable improvements in booking completion rates and reduced drop-off in the travel funnel; You establish a clear "north star" for UX and interaction standards that other colleagues look to for inspiration; Junior and mid-weight designers show visible growth in their craft and attention to detail through your informal mentorship and peer reviews; Complex projects are delivered with high clarity, from initial journey mapping to final, motion-enriched handoffs; drive change and improve a B2C product that serves tens of millions of monthly active users under a strong, trusted brand in an exciting industry

Industry & Context.

Travel
Problems you'll solve

untangle complex requirements into simple, intuitive paths

What They're Looking For.

Must Have

5 + years of experience in product design, deep portfolio focused on complex B2C transactional flows, Mastery of information architecture and user flow, Good skills in motion design, sophisticated understanding of how to leverage and contribute to large-scale design systems, Exceptional Communication: The ability to articulate the "why" behind design decisions to senior leadership and influence product strategy through persuasive storytelling, A "Lead by Doing" Mentality

Nice to Have

E-commerce or Travel experience is a significant plus

What You'll Do.

Lead the end-to-end design of complex booking journeys

utilizing advanced user flow mapping to eliminate friction and optimize conversion rates for our flight and hotel products

Push the boundaries of our product experience by integrating high-fidelity motion design and contributing to the evolution of our mature design system

mentor and grow junior designers by demonstrating what great quality (of design craft) looks like in practice

and strategic thinking

Partner with Product and Data teams to translate behavioral metrics and A testing results into design improvements that move the needle on key business outcomes

Collaborate with engineering and stakeholders to ensure technical feasibility while maintaining an intuitive

consistent experience across all platforms (web and mobile app)

How You'll Work.

Team & Collaboration

Partner with Product and Data teams; Collaborate with engineering and stakeholders

Communication Scope

Exceptional Communication; articulate the "why" behind design decisions to senior leadership; influence product strategy through persuasive storytelling; communication; peer reviews

Process & Methodology

initial journey mapping, motion-enriched handoffs

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