Amazon.com Services LLC

Software Development, Technical Program Management, consumer engagement

PrincipalTPM,AgenticCommerceExperiences

$177–239k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Principal candidates.

The Brief

“Principal TPM, Agentic Commerce Experiences at Amazon.com Services LLC. Skills: Agentic commerce, Platform integration, Commerce experiences. Lead technical programs. Make technical architecture decisions”

Industry & Context.

Software Development, Technical Program Management, consumer engagement
Problems you'll solve

Data-driven decision making; Creative problem-solving

What They're Looking For.

Must Have

7+ years technical product management, 10+ years working with engineering, 5+ years software development, Managing programs cross functional teams, Building processes, Coordinating release schedules

Nice to Have

8+ years managing complex projects, Managing projects cross functional teams, Building sustainable processes, Coordinating release schedules

What You'll Do.

Lead technical programs

Make technical architecture decisions

Establish engineering standards

Define technical roadmap

Drive technical roadmap

Oversee API development

Oversee integration layer development

Establish operational excellence practices

Ensure high availability

Ensure performance standards

Navigate technical partnerships

Manage business partnerships

Manage internal partner relationships

Make data-driven decisions

Keep customer experience forefront

How You'll Work.

Team & Collaboration

Product teams; Design teams; External platform teams; Search teams; Personalization teams; Core service teams

Process & Methodology

Program management, Release schedules

Full Job Description

Lead a dynamic engineering team responsible for Amazon's strategic integration with third-party agentic platforms, building the next generation of on-site and off-site commerce experiences. As a technical leader, you'll drive the architecture, delivery, and operational excellence of platform interfaces and customer experiences that seamlessly bridge external agentic environments with Amazon's core services. Key job responsibilities In this role, you'll be responsible for leading and mentoring technical programs for an engineering organization of 40 people within one of three specialized teams. Your day-to-day will involve making critical technical architecture decisions and establishing engineering standards that shape how Amazon integrates with external platforms. Working closely with Product, Design, and external platform teams, you'll define and drive the technical roadmap for your programs. A key focus will be overseeing the development of robust, scalable APIs and integration layers that connect Amazon's services with third-party platforms or on-site/off-site customer experiences. You'll establish metrics and operational excellence practices to ensure our integrated experiences maintain high availability and performance standards. Your role will require you to navigate complex technical and business partnerships with external platform providers, while managing relationships with critical internal partners such as Search, Personalization, and other core service teams. You'll drive innovation in the agentic commerce space through rapid experimentation and data-driven decision making, always keeping customer experience at the forefront of your team's efforts. About the team We're a fast-moving, entrepreneurial team at the forefront of Amazon's expansion into agentic commerce platforms. Our culture emphasizes customer obsession, rapid experimentation, and high judgment decision-making. We believe in moving fast, learning faster, and aren't afraid to try new approac

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