ezCater, Inc
food tech
PrincipalTechnicalProgramManager,NovaProgram
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optimal for Lead candidates.
“Principal Technical Program Manager, Nova Program at ezCater, Inc. Skills: Technical Program Management, Platform Migration, Microservices Architecture, Cross-team Coordination. Ensure capability milestones, dependencies, and target dates are documented. Manage critical path and surface schedule risk”
What You'll Achieve.
make the program legible to leadership; unblocked for the teams; ensure capability milestones, dependencies, and target dates are clearly documented and current; make sure decisions are documented and reachable; spend their time building, not reporting; nothing falls between Nova and the receiving Pillar
Industry & Context.
Identify and fix friction in the program operating model; negotiate trade-offs; surface schedule risk
Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events
What They're Looking For.
Must Have
10+ years as a technical program manager on platform or infrastructure programs, Direct experience on at least one large monolith-to-microservices or major platform re-architecture program, technical fluency, Demonstrated ability to drive integrated schedules across 8-15 parallel workstreams with hard dependencies, Experience managing resourcing and staffing across a multi-workstream program, Experience handing program-built capabilities back to permanent product/engineering teams, Excellent written communication, Practiced in modern program tooling (Jira, Linear, Smartsheet, Asana, or equivalent), comfortable working in Google Workspace and Slack, Comfortable with AI-first ways of working: uses Claude, Gemini, or comparable tools as a daily part of how they draft, analyze, and synthesize, Bias to opinionated about how programs should willing to push back on the Core Team when the data calls for it
Nice to Have
proven experience in leading a large commerce platform migration, ideally transitioning from monolith to microservicing, familiar with the common build-and-migrate patterns for this type of migration, as well as challenges
What You'll Do.
Ensure capability milestones
and target dates are documented
Manage critical path and surface schedule risk
Negotiate trade-offs when a milestone slips
Maintain Work Breakdown Structure (WBS)
Identify and track cross-workstream dependencies
Drive stub/contract-first patterns
Run cadence for dependencies
Ensure risk owners are named
Run Core Team cadence
Communicate program status and risks honestly
Ensure architectural and program-level decisions are recorded
Steward program-management artifacts
Coach new workstream tech leads
Identify and fix friction in program operating model
Facilitate planning and timing of transitions
Coordinate the handoff itself
How You'll Work.
Team & Collaboration
Partner with workstream tech leads; Collaborate with Core Team; Communicate with ELT stakeholders; Partner with Pillar leadership; Confirm receiving Pods are ready
Communication Scope
Excellent written communication; draft a clear, honest, two-page program status
Process & Methodology
Integrated Program Schedule, Work Breakdown Structure (WBS), Cross-Workstream Dependency Management, Resource Management, Program Governance, RAID, Risk Register, Communications Plan, Stakeholder Register
Full Job Description
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. ezCater is executing Nova, a multi-year program to re-platform from a legacy Ruby monolith (ezRails) onto a modern, domain-driven microservices platform (Go, OpenAPI 3.1, Kafka/MSK, Temporal, PostgreSQL on EKS). Nova is organized as a two-tier structure: a Core Team providing strategic and architectural direction, and roughly a dozen domain-aligned Workstreams responsible for building and delivering capabilities. Four workstreams — Golden Path / Core Platform, User/Identity, Payments, and Search additional workstreams (MDM, Order, Restaurants workstreams own delivery; the TPM makes sure plans are integrated, dependencies are visible, risks are owned, decisions are identified and concluded, and status is honest. Their job is to make the program legible to leadership and unblocked for the teams. Secondly, the TPM must be technically literate and have proven experience in leading a large commerce platform migration, ideally transitioning from monolith to microservicing, such that they are familiar with the common build-and-migrate patterns for this type of migration, as well as challenges. What You'll Do: Integrated Program Schedule ensure capability milestones, dependencies, and target dates are clearly documented and current. Manage the critical path and surface schedule risk early; partner with workstream tech leads to negotiate trade-offs when a milestone slips. Maintain the Work Breakdown Structure (WBS) from workstream → capability → milestone, and keep the progra
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