Amazon.com Services LLC
Technology
PrincipalTechnicalProgramManager,AmazonCloudTune
Neural analysis suggests this role is
optimal for Senior candidates.
“Principal Technical Program Manager, Amazon CloudTune at Amazon.com Services LLC. Skills: Gen AI program, Capacity assurance, GPU capacity management. Drive supply and supportability with AWS. Secure and scale GPU infrastructure”
Industry & Context.
Root cause analysis; Data-driven decisions
What They're Looking For.
Must Have
7+ years technical program management, 10+ years working with engineering teams, 5+ years software development, Manage programs across cross functional teams, Build processes, Coordinate release schedules
Nice to Have
8+ years managing complex technology projects, Manage projects across cross functional teams, Build sustainable processes, Coordinate release schedules
What You'll Do.
Drive supply and supportability with AWS
Secure and scale GPU infrastructure
Own engineering goals for demand-supply signals
Lead migration initiatives to move inferencing workloads
Reduce infrastructure pressure
Develop strategic roadmap
Define tactical milestones
Contribute to business reviews
Provide leadership updates
Communicate effectively verbally and in writing
Drive decisions in ambiguous environment
Proactively identify risks
Bring risks to stakeholders
Develop mitigation plans
Dive deep into data and metrics
Influence decisions with data
Stay connected to details
Handle multiple priorities simultaneously
Plan ahead for dependencies
Plan ahead for roadblocks
Internalize Amazon Leadership Principles
Live Leadership Principles
How You'll Work.
Team & Collaboration
Partner with SDO-wide organizations; Partner with AWSedrock teams; Cross functional teams; Senior VPs
Communication Scope
Verbal communication; Written communication; Leadership communication
Process & Methodology
Agile, Incremental delivery
Full Job Description
The CloudTune Capacity Management and Planning (CaMP)-PMO team is responsible for planning, procuring, and managing cloud AWS infrastructure resources—including business-critical Gen AI resources—used by Amazon's WW Stores, Digital, and Other businesses (Alexa, Advertising, Digital Video, Retail Website Marketplaces, and more). We are a fun-loving, high-performing, and diverse team that owns SDO-wide cross-cutting programs spanning short-term capacity assurance for peak events such as Prime Day, Black Friday, and Cyber Monday, as well as longer-term capacity assurance programs such as Diversify Mega regions, while balancing and managing IMR spend. As Gen AI becomes foundational to Amazon's customer experience and operational excellence, GPU capacity has emerged as one of our most strategically constrained resources. We are looking for a passionate, deeply technical, and results-oriented Principal Technical Program Manager to join our team and lead the mission-critical GenAI program by partnering closely with SDO-wide organizations and AWS/Bedrock teams. You will be responsible for capacity management and assurance of highly constrained GPUs that power Amazon's Gen AI capabilities—a resource where demand consistently exceeds supply by 2-3x. This will include: Driving supply and supportability with AWS to secure and scale GPU infrastructure Owning engineering goals for systematic end-to-end demand-supply signals to optimize allocation Leading migration initiatives to move inferencing workloads to Bedrock, improving efficiency and reducing infrastructure pressure You will have a proven track record of planning and delivering complex programs with multi-year roadmaps using Agile and incremental delivery methods. You will have experience influencing architectural change across thousands of teams in highly constrained environments, and you can succinctly communicate with engineers through senior VPs to drive alignment on critical infrastructure decisions. Key job responsi
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