Mastercard
PrincipalTechnicalProgramManagement
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“Principal Technical Program Management at Mastercard. Skills: Technical program management, Infrastructure delivery, Agile methodologies. Lead programs and initiatives. Own and drive infrastructure initiatives”
What You'll Achieve.
Achieve delivery outcomes with high quality; Achieve delivery outcomes with predictability; Improve delivery speed; Improve delivery quality; Improve delivery cost efficiency
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
5+ years infrastructure programs, Experience leading teams, Experience with distributed systems, Experience with cloud infrastructure, Experience with data platforms, Experience with system integration, Experience with Agile methodologies, Experience with waterfall methodologies, Experience managing delivery trains, Experience managing release cycles, Experience building stakeholder relationships
Nice to Have
Master's degree preferred, Kubernetes experience a plus
What You'll Do.
Lead programs and initiatives
Own and drive infrastructure initiatives
Achieve delivery outcomes
Operate across engineering teams
Operate across architecture teams
Operate across operations teams
Ensure platforms are scalable
Ensure platforms are resilient
Ensure platforms are release-ready
Implement strategies to optimize delivery
Drive end-to-end infrastructure delivery
Manage PMO governance
Manage release coordination
Manage customer success initiatives
Adapt to evolving needs
Drive successful program outcomes
Lead infrastructure programs
Lead network programs
Lead platform programs
Drive roadmap execution
Coordinate engineering teams
Coordinate architecture teams
Coordinate operations teams
Align dependencies across teams
Manage dependencies across teams
Drive execution across Agile trains
Drive execution across release cycles
Operate across PMO processes
Operate across governance frameworks
Provide structured status
Provide risk visibility
Provide decision support
Support customer success initiatives
Support business initiatives
Align infrastructure delivery with business value
Align infrastructure delivery with adoption goals
Leverage understanding of infrastructure
Leverage understanding of platform architecture
Leverage understanding of integration patterns
Leverage understanding of enterprise capabilities
Inspect delivery plans
Inspect execution metrics
Inspect program health
Raise the delivery bar
Drive a data-driven culture
Drive a continuous improvement culture
Use KPIs to improve delivery speed
Use KPIs to improve delivery quality
Use KPIs to improve delivery cost
Use program metrics to improve delivery speed
Use program metrics to improve delivery quality
Use program metrics to improve delivery cost
Translate business requirements
Translate technical requirements
Build stakeholder relationships
Cultivate stakeholder relationships
Provide strategic program leadership
Provide technical leadership
How You'll Work.
Team & Collaboration
Cross-functional teams; Multiple business units; Engineering teams; Architecture teams; Operations teams; Internal stakeholders; External programs
Communication Scope
Executive audiences; Engineering audiences; Product audiences; Operations audiences
Process & Methodology
Agile, Waterfall, Roadmap execution, Release coordination, PMO governance
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Principal Technical Program Management ### The AI&DPE Program includes Decision Management Platform (DMP), BEARs, and AI Decisioning Foundations. This role will lead programs and initiatives supporting an internal product suite that enables intelligent decisions for market-facing products. The platform delivers industry-leading capabilities by applying complex business logic across the payment journey, leveraging supercomputing, AI technologies, streaming data platforms, high-speed in-memory caching, APIs, and UIs to enable real-time, scalable decisioning. The Principal, Technical Program Manager will primarily own and drive DMP’s large-scale infrastructure initiatives working closely with our internal and external program’s spanning multiple Mastercard business units (Security Solutions, Product & Engineering, Data & Services, Mastercard Technology), ensuring dependencies are aligned, risks are actively managed, and delivery outcomes are achieved with high quality and predictability. This role will operate across engineering, architecture, and operations teams, ensuring platforms are scalable, resilient, and release-ready. They will play a key role in implementing strategies to optimize delivery efficiency, execution rigor, and operational readiness. While maintaining a primary focus on end-to-end infrastructure delivery (procurement, build, integration, and release), this role will flex across PMO governance, release coordination, an
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