Black Duck Software, Inc.

Application Security

PrincipalTechnicalAccountManager

CA$120–180k Canada Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Principal Technical Account Manager at Black Duck Software, Inc.. Skills: Technical Account Management, Application Security, CI/CD Integration, Customer Relationship Management. Prioritize technical product issues. Escalate technical product issues”

What You'll Achieve.

Ensure solutions are adopted; Ensure solutions are embedded into CI/CD workflows; Leverage solutions to manage software risk effectively; Accelerate adoption; Maximize value of technology; Ensure seamless integration into customer pipelines; Enable secure, high quality software development at scale; Drive outcomes; Help customers transform their software development practices

Industry & Context.

Application Security
Problems you'll solve

Resolve technical product issues; Resolve challenges proactively

Eligibility Requirements

Ability to travel up to 25% as needed

What They're Looking For.

Must Have

Knowledge of application security, Knowledge of vulnerabilities, Knowledge of open-source licensing, Hands-on experience with CI/CD, Hands-on experience with DevOps tools, Software development experience in languages like C/C++, Java, or C#, Proven ability to influence and guide customers through technical transformation, Excellent communication skills, Excellent relationship-building skills, Excellent project management skills, At least 12 years in a customer-facing technical role, Ability to travel up to 25% as needed, Bachelor's degree in Computer Science, Engineering, or a related STEM field

Nice to Have

Successful track record as a TAM, Successful track record as a solution architect, Successful track record as a sales engineer in AppSec, Successful track record as a sales engineer in DevSecOps, Security certifications (e.g., CEH, CISSP, CSSLP), Experience with enterprise-scale web development, Experience with microservices, MBA or Master's degree in a technical or management field

What You'll Do.

Prioritize technical product issues

Escalate technical product issues

Resolve technical product issues

Provide industry specific compliance guidance

Provide regulatory guidance

Drive adoption of Black Duck solutions

Integrate Black Duck solutions into CI/CD

Integrate Black Duck solutions into development workflows

Ensure value realization

Optimize technology usage

Promote best practices

Act as strategic advisor

Align with customer business priorities

Shape customer AppSec strategy

Advocate for customers internally

Orchestrate resources

Prioritize customer needs

Increase customer efficiency

Resolve challenges proactively

Enable faster time-to-value

Foster knowledge-sharing

How You'll Work.

Team & Collaboration

Partner with customers; Work closely with internal teams; Collaborate with product teams; Collaborate with security administrators; Collaborate with internal stakeholders; Share knowledge across customer teams

Communication Scope

Excellent communication; Relationship-building; Influence and guide customers

Process & Methodology

Project management

Full Job Description

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. Black Duck, the 2025 leader in Gartner’s Magic Quadrant for Application Security, is seeking an experienced Principal Technical Account Manager (TAM) to lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively. The Team The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale. Our Culture At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence. We celebrate wins together and support each other through challenges, creating a strong sense of purpose and camaraderie. Growth Opportunities Joining Black Duck means investing in your professional growth. We offer specialized training, mentorship from industry leaders, and opportunities to work on cutting-edge projects. You’ll expand your technical and leadership skills while helping customers transform

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