Salesforce
AI CRM
PrincipalSpecialistSolutionEngineer-Mulesoft
Neural analysis suggests this role is
optimal for Senior candidates.
“Principal Specialist Solution Engineer - Mulesoft at Salesforce. Skills: MuleSoft, Informatica, AI CRM, agentic integration, AI-powered platforms, Data platforms, MuleSoft Agent Fabric ecosystem. defining and leading initiatives within their OU focusing on strategic opportunities, accounts, and industry motions with deep technical and product expertise, with a particular emphasis on agentic integration, AI-powered platforms, Data platforms and the MuleSoft Agent Fabric ecosystem. Focus on Top Ac”
What You'll Achieve.
drive MuleSoft's and Informatica’s growth by defining and leading initiatives within their OU focusing on strategic opportunities, accounts, and industry motions with deep technical and product expertise; customer impact; consistently made an ACV impact; drive adoption/utilization of MuleSoft's solutions and digital transformation success; accelerate must-win and upsell; position the value of DF within the Salesforce portfolio.
Industry & Context.
Ability to lead deep-dive discussions and conduct technical discovery meetings to document, analyze, and clarify business and technical requirements for detailed solution proposals
Ability to travel as needed and to work flexible hours
What They're Looking For.
Must Have
Distinguished Competencies, EVP/SVP championship, Scale and Multiplier Effect, Impact and Thought Leadership, Customer Success / ACV Contribution, Company Values, A passion for technology with a ability to translate it into a meaningful business impact to our customers, Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences — including C-level and board-level stakeholders, as well as large partner and customer audiences at events such as World Tour and Partner Summits, Proven ability to build trust with clients and influence key decision-makers, Ability to build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success, Hands-on experience with MuleSoft and Informatica platform capabilities including API Management, MuleSoft Agent Fabric, Mule Vibes, AI Gateway, and integration with Data Foundation platforms (e. g. , Informatica, Data Cloud), Experience with cloud technologies, including iPaaS, SaaS applications, cloud infrastructure, with particular depth in agentic integration patterns, LLM orchestration, and enterprise data governance, Ability to lead deep-dive discussions and conduct technical discovery meetings to document, analyze, and clarify business and technical requirements for detailed solution proposals, Eager to stay up to date with evolving technology landscapes while maintaining a deep understanding of competitive and complementary technologies, positioning DF's value effectively. Actively tracks and contributes to the evolution of MuleSoft, Informatica, and the broader Salesforce platform portfolio., Ability to provide ongoing, post-sales, technical guidance to the client's technical team to drive adoption/utilization of MuleSoft's solutions and digital transformation success, Ability to travel as needed and to work flexible hours, Degree or equivalent relevant experience required, with consideration given to leadership roles, military experience, volunteer work, and professional experience.
Nice to Have
Recommended 5+ years as a MuleSoft Principal Strategic CA.
What You'll Do.
defining and leading initiatives within their OU focusing on strategic opportunities
and industry motions with deep technical and product expertise
with a particular emphasis on agentic integration
Data platforms and the MuleSoft Agent Fabric ecosystem
Focus on Top Accounts (Strategic Expand) — Provide thought leadership and representation.
strategic engagement on key EMEA North enterprise accounts (e. g.
DHL) in close alignment with Core SE and AE teams.
Proactively engages with C-level executives and major customers on strategic solutions to accelerate must-win and upsell.
Be an active champion of your respective industry community.
acting as a go-to resource for AI Data integration architecture.
Specific focus on mentoring and targeted deal coaching and enabling the broader SE
and partner ecosystem to more effectively position the value of DF within the Salesforce portfolio.
Contribute to messaging on DF viewpoints
business value assessments
and other impactful industry-wide and go-to-market assets
Ensure Product Management feedback loop.
How You'll Work.
Team & Collaboration
team and partner with Client SEs, Strategic Client Architects, Specialists, and the broader CORE team; close alignment with Core SE and AE teams
Communication Scope
Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences — including C-level and board-level stakeholders, as well as large partner and customer audiences at events such as World Tour and Partner Summits
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Data Foundation SE org is looking for a Strategic DSE in Amsterdam to represent EMEA North (Benelux & Nordics regions). DSEs drive MuleSoft's and Informatica’s growth by defining and leading initiatives within their OU focusing on strategic opportunities, accounts, and industry motions with deep technical and product expertise, with a particular emphasis on agentic integration, AI-powered platforms, Data platforms and the MuleSoft Agent Fabric ecosystem. These are qualifications you'll need to be successful: Distinguished Competencies: * EVP/SVP championship: Solutions and Sales executive leadership would endorse you based on your customer and Salesforce impact. Demonstrated through consistent recognition by SE and Sales leadership in EMEA North, including EVP-level visibility. * Scale and Multiplier Effect: You are a multiplier of talent by giving back to the Solutions community in at least three of the following areas: presenting at major Salesforce customer events, mentoring other SEs and CORE Architects regularly presenting enablement, creating assets that are widely leveraged across Solutions, engaging in a special project that benefits the Solutions com
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