Smarsh
Enterprise Engineering
PrincipalSolutionsArchitect
Neural analysis suggests this role is
optimal for Lead candidates.
“Principal Solutions Architect at Smarsh. Skills: Enterprise Platform Architecture, Distributed Systems Expertise, Cloud-Native Architecture, Security & Compliance Mindset, Architectural Judgment Under Constraint, Platform Mindset, AI/ML or LLM-based services integration. Define and enforce a coherent architectural strategy aligned with product vision and long-term platform evolution. Make and defend high-impact design decisions with multi-year implications”
What You'll Achieve.
manage risk and unleash intelligence in their digital communications; spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines; ensure the platform can scale globally while meeting the rigor of highly regulated environments; support scale, extensibility, new communication channels, and AI-enabled supervision capabilities; meet standards for reliability, observability, cost control, and performance
Industry & Context.
systems thinking; trade-off analysis
What They're Looking For.
Must Have
Proven ownership of architecture across business-critical, multi-service platforms, with direct contribution to design and delivery, command of event-driven architectures, data-intensive systems, and large-scale ingestion and processing pipelines, Hands-on experience with Java, Kafka or equivalent event streaming technologies, and microservices design patterns, Experience designing and operating cloud-native systems on AWS (primary), Azure, or GCP, including compute, storage, networking, identity, and managed data services, Deep understanding of secure-by-design principles, encryption, IAM, data protection, and regulatory frameworks relevant to regulated industries, Ability to make durable decisions in environments shaped by compliance requirements, legacy constraints, and delivery timelines, Experience working embedded within a product engineering team, contributing directly to design, implementation, and delivery, Experience owning architectural direction for large-scale, distributed, multi-service platforms serving enterprise customers, Demonstrated leadership in modernization, re-architecture, or structural platform evolution initiatives, Experience designing systems operating at enterprise data scale (petabyte scale or equivalent), Background in regulated or compliance-sensitive environments where auditability and risk materially influence system design — financial services, fintech, payments, or equivalent, Practical experience integrating AI/ML or LLM-based services into distributed systems
Nice to Have
Kubernetes a plus
What You'll Do.
Define and enforce a coherent architectural strategy aligned with product vision and long-term platform evolution
Make and defend high-impact design decisions with multi-year implications
Lead structural changes required to support scale
new communication channels
and AI-enabled supervision capabilities
Partner with Product Management to translate market and customer needs into durable architectural requirements
and customer-facing leadership around architectural trade-offs and investment priorities
Negotiate effectively with demanding internal and external stakeholders
auditable systems capable of operating at petabyte-scale enterprise data volumes across global deployments
Translate regulatory and compliance requirements into concrete architectural patterns and controls
Establish governed integration patterns for AI services within Conduct workflows
Enable AI use cases such as: AI-assisted policy violation detection and behavioral signal analysis
Investigator workflow acceleration (summarization
Embed responsible AI principles — privacy
and explainability — into platform architecture
Ensure AI-enabled components meet standards for reliability
Prototype and validate architectural approaches
Conduct deep design reviews and trade-off analysis
Troubleshoot production-scale issues involving performance
and distributed systems behavior
Coach and mentor engineers to elevate architectural capability across teams
How You'll Work.
Team & Collaboration
Partner with Product Management; Align Engineering, Product, Compliance, and customer-facing leadership; Negotiate effectively with demanding internal and external stakeholders; Coach and mentor engineers to elevate architectural capability across teams; Collaboration is at the heart of everything we do
Communication Scope
Influences without authority; Articulates trade-offs clearly to senior technical and non-technical stakeholders
Full Job Description
## Description Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary The Enterprise Architect is a senior technical leadership role accountable for the architectural direction, integrity, and long-term evolution of Smarsh’s Conduct platform — a strategic growth engine for the company. This role owns the system-level architecture across services, data, integrations, and platform capabilities, ensuring the platform can scale globally while meeting the rigor of highly regulated environments. This is not a feature-level architecture role. It requires enterprise-level systems thinking, the ability to make consequential architectural decisions, and the judgment to balance near-term delivery with multi-year platform evolution. ## How will you contribute? Architectural Direction & Platform Evolution Define and enforce a coherent architectural strategy aligned with product vision and long-term platform evolution. Make and defend high-impact design decisions with multi-year implications. Lead structural changes required to support scale, extensibility, new communication channels, and AI-enabled supervision capabilities. Product & Cross-Functional Partnership Partner with Product Management to translate market and customer needs into durable architectural requirements. Align Engineering, Product, Compliance, and customer-facing leadership around architectural trade-offs and investment priorities. Negotiate effe
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