ServiceNow
Information Technology And Services
PrincipalSoftwareEngineer-ProductSecurity
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“Principal Software Engineer - Product Security at ServiceNow. Skills: Security R&D, software engineering, technical leadership, architecture design, security tooling, automation, platform services, AI-powered security automation. Drive architecture and design decisions for Security R&D’s capabilities. ensure systems are built for enterprise scale, reliability, and maintainability”
What You'll Achieve.
building security capabilities with the same rigour, CI/CD discipline, and quality standards as ServiceNow’s product engineering organisation; maximise security review coverage; improves security outcomes; build capabilities that external vendors cannot replicate; bringing production engineering discipline to an emerging domain
Industry & Context.
What They're Looking For.
Must Have
15+ years of progressive software engineering experience, with a track record of designing and building complex systems at enterprise scale, Bachelor’s degree in Computer Science, Engineering, or a related technical field, hands-on production experience with Python and Java, Deep expertise in distributed systems, scalability, high availability, and performance engineering in cloud environments, Experience with security-related engineering — application security, infrastructure security, identity systems, fraud prevention, or trust & safety, Familiarity with AI/ML systems, GenAI, or Agentic AI technologies, Experience contributing to large-scale product codebases in a collaborative engineering environment, technical communication skills — ability to articulate architecture decisions, write clear design documents, and influence technical direction across teams
Nice to Have
Experience with container and Kubernetes security, runtime security, OPA policy enforcement, or service mesh security, Background in building security products or features that ship as part of a commercial platform, Experience with AI-powered automation, LLM integration, or agentic frameworks in a production context, Familiarity with enterprise security frameworks (NIST, SSDLC) and their translation into engineering requirements, Experience working in a globally distributed engineering team across multiple time zones
What You'll Do.
Drive architecture and design decisions for Security R&D’s capabilities
ensure systems are built for enterprise scale
Lead technical design reviews
serve as the senior engineering voice on security tooling
and platform services
Define technical standards
code quality expectations
and engineering best practices
Evaluate and integrate third-party security services alongside in-house AI-powered capabilities
Design and develop security tooling
and platform-native services
Contribute code directly into ServiceNow product engineering codebases
Leverage ServiceNow’s unique platform advantages — Agent Framework runtime
Collaborate with the AI Security Research team on AI agent security tooling
Mentor junior and mid-level engineers
Represent Security R&D in cross-functional discussions with product engineering leadership
Contribute to hiring by helping define the technical interview bar and participating in candidate evaluations
How You'll Work.
Team & Collaboration
open contribution to product engineering — writing code alongside product teams; Collaborate with the AI Security Research team; Represent Security R&D in cross-functional discussions with product engineering leadership; Experience contributing to large-scale product codebases in a collaborative engineering environment; Experience working in a globally distributed engineering team across multiple time zones
Communication Scope
technical communication skills; ability to articulate architecture decisions; write clear design documents; influence technical direction across teams
Full Job Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. The Opportunity ServiceNow’s Product Security organisation is building a dedicated Security R&D function — a software engineering team that builds security capabilities with the same rigour, CI/CD discipline, and quality standards as ServiceNow’s product engineering organisation. We are looking for a Sr. Staff Security Engineer to be a technical anchor on this team. Security R&D operates in two complementary modes: open contribution to product engineering — writing code alongside product teams where security expertise adds value — and developing its own security capabilities , including internal tooling, externally facing product features, AI-powered security automation, and third-party integrations. This is a new team being stood up in Petah Tikva, Israel, co-located with ServiceNow’s AI Security Research team. You will be one of the senior technical leaders shaping the team’s engineering culture, architecture decisions, and technical direction from its inception. This role reports to the Sr. Engineering Manager, Security R&D. What You Will Do Lead Technical Design and Architecture * Drive architecture and design decisions for Security R&D’s capabilities, ensuring systems are built for enterprise scale, reliability, and maintainability. * Lead technical design reviews and serve as the senior engineering voice on security tooli
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