ServiceNow
AI
PrincipalSoftwareEngineer
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“Principal Software Engineer at ServiceNow. Skills: Backend Distributed Systems, Cloud Infrastructure, AI Integration, System Architecture. Build core infrastructure services. Build microservices”
What You'll Achieve.
Extend agentic AI to every employee; Deliver meaningful business impact; Turn conversations into completed work
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
BS in Computer Science or a related field, 15+ years of experience designing, building, shipping, and maintaining backend distributed systems, Proven hands-on coding ability and design thinking, Proficiency in any programming language with the ability to adapt(Java, Python, Golang, or C++), Experience with containers/Docker, Experience with cloud infrastructure such as AWS, GCP, or Azure, Experience solving for performance, optimization, scalability, latency, and monitoring, Desire to work at a startup pace with a high degree of ownership
Nice to Have
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
What You'll Do.
Build core infrastructure services
Build core infrastructure for functionalities
Deliver deadline sensitive work
Own features end-to-end
Influence infrastructure roadmap
How You'll Work.
Team & Collaboration
Interdependent with other engineering teams
Full Job Description
Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us! ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global mark
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