Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, selling partner services
PrincipalProgramManager,AccountCompliance
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“Principal Program Manager, Account Compliance at Amazon.com Services LLC. Skills: Account compliance, Program management, Process improvement. Lead strategic development. Manage unified account compliance reuse program”
What You'll Achieve.
Drive step change reduction in operational expenses; Transform seller compliance experience; Shift to scalable, global mindset; Maintain high compliance standards; Drive operational efficiencies; Streamline compliance work; Measure and report on effectiveness; Reduce verifications needed
Industry & Context.
Data-driven decision making; Root cause analysis
What They're Looking For.
Must Have
7+ years cross functional experience, 7+ years program management experience, 7+ years managing results to senior leadership, Bachelor's degree, Experience implementing repeatable processes, Experience driving automation, Experience driving standardization, Experience defining program requirements, Experience using data and metrics to determine improvements
Nice to Have
Delivering projects within scope, Delivering projects within time, Delivering projects within budget, Delivering projects within quality
What You'll Do.
Lead strategic development
Manage unified account compliance reuse program
Enable cross-regulation data reuse
Enable cross-region data reuse
Drive operational efficiency
Improve seller compliance experience
Develop adoption of policies
Remove redundancies in verification checks
Monitor program efficacy
Adjust to regulatory changes
Own oversight of reuse strategies
Develop verification equivalency standards
Create adaptable taxonomy
Implement process for integrating requirements
Create artifact onboarding procedure
Create classification dictionary
Validate policies against attributes
Develop vision for reconciling verifications
Develop strategy for reducing verifications
Build organizational expertise
Influence mental models
Synthesize inputs from subject matter experts
Drive alignment with leaders
Maintain high compliance standards
Drive operational efficiencies
Develop standardized processes for document handling
Develop standardized processes for data management
Establish performance metrics
Establish quality assurance systems
Streamline compliance work
Maintain regulatory alignment
Manage stakeholder relationships
Drive process improvements
Monitor and adjust for compliance
Represent program status to Governance Boards
Measure effectiveness
Report on effectiveness
Align reuse framework with roadmaps
Create integration timelines
Bridge strategic vision with technical implementation
Ensure compliance services architecture serves stakeholders
Monitor regulatory changes
Update reuse policies
Conduct risk assessments
Maintain policy documentation
Optimize processes for new regulations
Manage regional variations
Coordinate cross-functionally on changes
Handle stakeholder communications
Ensure data accuracy through quality testing
Monitor attribute mapping
Validate reuse decisions
Oversee program data quality
Coordinate platform updates
Oversee system testing
Oversee system monitoring
Recommend technical improvements
Coordinate capability launches
Identify opportunities
Track benefits realization
Establish program governance
Monitor operational metrics
Monitor customer feedback
How You'll Work.
Team & Collaboration
Cross-functional teams; Cross org implications; Multiple organization leaders; Compliance Governance Boards; Product & Tech teams; Compliance, Risk, and Business leaders
Communication Scope
Communicate results to senior leadership; Represent program status; Stakeholder communications
Process & Methodology
Program management, Strategic development, Roadmap planning
Full Job Description
The Principal Program Manager leads the strategic development and management of a unified account compliance reuse program. This role focuses on enabling cross-regulation and cross-region seller data and information reuse to drive operational efficiency and improve the seller compliance experience. It is responsible for development and adoption of policies that remove redundancies in our account compliance verification checks, and for continuous oversight to monitor the efficacy of the program and adjust to ongoing changes in a dynamic regulatory environment. The role owns comprehensive oversight of reuse strategies for multiple regulatory areas including Anti-Money Laundering (AML), Tax, and Trade Compliance across Amazon’s regulated and non-regulated entities. The Principal Program Manager develops verification equivalency standards and creates an adaptable taxonomy that is extensible for future regulations. The leader must also implement a process for integrating new store and regulation requirements by creating an artifact onboarding procedure and classification dictionary that validates policies against the existing set of attributes and updates the attributes every time there are changes. They will develop the vision and strategy for how we reconcile and reduce verifications needed across any compliance obligation or Amazon policy. This leader must collaborate extensively to build the organizational expertise and influence mental models and roadmaps. They will synthesize inputs from several dozen subject matter experts, and drive alignment with leaders across multiple organization. The Principal Program Manager's role extends beyond initial implementation, requiring continuous oversight of the reuse program. This leader is accountable for maintaining high compliance standards while driving operational efficiencies. They develop and maintain standardized processes for document handling and data management, while establishing performance metrics and quality assu
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