Crypto.com
Financial Services
PrincipalProductManager-Verification&Activation(Exchange)
Neural analysis suggests this role is
optimal for Senior candidates.
“Principal Product Manager - Verification & Activation(Exchange) at Crypto.com. Skills: Product management, Verification, Activation. Own identity verification platform strategy. Build toward multi-vendor routing optimisation”
What You'll Achieve.
Maximise pass rates; Minimise fraud; Manage cost-per-verification; Reduce drop-off; Maintain compliance; Accelerate activation; Turn intent into action; Ship remarkable features; Measurably improved flow
Industry & Context.
Data-driven decision making; Quantify trade-offs
What They're Looking For.
Must Have
5+ years experience, Demonstrable use of AI tools
Nice to Have
Experience with AI-native workflow
What You'll Do.
Own identity verification platform strategy
Build toward multi-vendor routing optimisation
Drive platform toward self-serve configurability
Deliver composable IDV components
Lead initiatives to combat synthetic fraud
Monitor and manage false positive rates
Evaluate and roadmap Non-Doc verification
Work with Compliance on regional KYC variations
Own product experience for re-verification
Design Re-KYC journey
Build communication cadence
Ensure users can fund accounts
Own activation ladder
Own reward and incentive mechanics
How You'll Work.
Team & Collaboration
Cross-functional teams; Daily partners; Cross-functional squads
Process & Methodology
Roadmap, Execution
Full Job Description
## Description Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. About the Role Crypto.com Exchange serves tens of millions of users globally, and every one of them passes through the same critical moment — the transition from a verified identity to a funded, active trader. As we scale into new markets and expand our product suite, the speed, clarity, and reliability of that transition becomes a direct driver of trading volume, retention, and revenue. This role owns that transition end-to-end — across five deeply connected areas. KYC Approval — You will own the identity verification platform from initiation through to approval. This means managing multi-vendor IDV infrastructure, combating synthetic fraud and AI-generated identity attacks, and making the KYC experience fast and reassuring for every user — regardless of the market they are joining from. Re-KYC — You will own the re-verification experience for existing users. When compliance requirements, risk triggers, or document expiry require a user to re-verify, you ensure that the process is low-disruption, clearly communicated, and completed with minimal impact on their trading activity. Deposit & Withdrawal — You are the gatekeeper for how money moves in and out of the Exchange. You will own not just the deposit and withdrawal experience, but the underlying decisions that shape it: which payment methods are available in each country, who is eligible to use them, what limits apply, and when a method is added, modified, or removed. You will ensure users can fund their accounts quickly and transparently — with the payment method that is most natural to them in their market. First Trade & Activation — A funded account is not the finish line. You will ow
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