Gen

Technology

PrincipalProductManagerSharedServices

$150–170k Tempe, Arizona, United States; New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Principal Product Manager Shared Services at Gen. Skills: Platform solutions, Entitlement provisioning, Subscription management, Digital access. Lead platform evolution. Minimize one-off implementations”

What You'll Achieve.

Minimize one-off implementations; Enable automation; Design scalable solutions; Design reusable solutions; Reduce custom development; Enhance platform scalability; Enhance platform efficiency; Reduce manual tasks; Reduce repetitive tasks

Industry & Context.

Technology
Problems you'll solve

Problem-solving; Analyze current systems; Balance technical constraints; Manage complex problem

What They're Looking For.

Must Have

5+ years product management, Platform or service-oriented architecture experience

Nice to Have

Enterprise architecture experience, API experience, Messaging systems experience, Databases experience, Strategic thinking experience, Global teams experience, Cross-functional stakeholders experience, Abstract complex technical challenges

What You'll Do.

Lead platform evolution

Minimize one-off implementations

Design scalable solutions

Design reusable solutions

Empower users activate access

Empower users manage access

Empower users retain access

Collaborate with cross-functional teams

Align platform direction

Support global organization needs

Design modular platform capabilities

Translate business needs

Consolidate multiple brands

Reduce custom development

Enhance platform scalability

Enhance platform efficiency

Identify manual tasks

Reduce repetitive tasks

Deliver productized tooling

Align technical capabilities

How You'll Work.

Team & Collaboration

Cross-functional teams; Product teams; Customer portals teams; Support teams; Sales teams; E-commerce teams; Marketing teams; Engineering teams; Technical teams; Business teams

Communication Scope

Clear documentation; Visual models

Process & Methodology

Roadmap planning, Platform strategy

Full Job Description

ABOUT GEN: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. ABOUT THE ROLE: We are hiring a Principal Product Manager for our Accounts and Entitlements backend platform team. This team builds scalable, reusable solutions that power entitlement provisioning, delivery, and management, as well as subscription management and digital access across our ecosystem—not just for endpoint applications, but also for portals, customer support, sales, marketing, and business intelligence. You’ll collaborate with cross-functional teams across product, customer portals, support, sales, e-commerce, marketing, and engineering. Your role focuses on designing and delivering platform solutions that strea

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