Gen
Technology
PrincipalProductManagerSharedServices
Neural analysis suggests this role is
optimal for Senior candidates.
“Principal Product Manager Shared Services at Gen. Skills: Platform solutions, Entitlement provisioning, Subscription management, Digital access. Lead platform evolution. Minimize one-off implementations”
What You'll Achieve.
Minimize one-off implementations; Enable automation; Design scalable solutions; Design reusable solutions; Reduce custom development; Enhance platform scalability; Enhance platform efficiency; Reduce manual tasks; Reduce repetitive tasks
Industry & Context.
Problem-solving; Analyze current systems; Balance technical constraints; Manage complex problem
What They're Looking For.
Must Have
5+ years product management, Platform or service-oriented architecture experience
Nice to Have
Enterprise architecture experience, API experience, Messaging systems experience, Databases experience, Strategic thinking experience, Global teams experience, Cross-functional stakeholders experience, Abstract complex technical challenges
What You'll Do.
Lead platform evolution
Minimize one-off implementations
Design scalable solutions
Design reusable solutions
Empower users activate access
Empower users manage access
Empower users retain access
Collaborate with cross-functional teams
Align platform direction
Support global organization needs
Design modular platform capabilities
Translate business needs
Consolidate multiple brands
Reduce custom development
Enhance platform scalability
Enhance platform efficiency
Identify manual tasks
Reduce repetitive tasks
Deliver productized tooling
Align technical capabilities
How You'll Work.
Team & Collaboration
Cross-functional teams; Product teams; Customer portals teams; Support teams; Sales teams; E-commerce teams; Marketing teams; Engineering teams; Technical teams; Business teams
Communication Scope
Clear documentation; Visual models
Process & Methodology
Roadmap planning, Platform strategy
Full Job Description
ABOUT GEN: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. ABOUT THE ROLE: We are hiring a Principal Product Manager for our Accounts and Entitlements backend platform team. This team builds scalable, reusable solutions that power entitlement provisioning, delivery, and management, as well as subscription management and digital access across our ecosystem—not just for endpoint applications, but also for portals, customer support, sales, marketing, and business intelligence. You’ll collaborate with cross-functional teams across product, customer portals, support, sales, e-commerce, marketing, and engineering. Your role focuses on designing and delivering platform solutions that strea
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