Transcarent
Health and Care
PrincipalProductManager-Benefits
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“Principal Product Manager - Benefits at Transcarent. Skills: Product strategy, Healthcare benefits, Cross-functional leadership. Define and evolve product vision for member benefits. Own product roadmap for member-facing benefits and enrollment”
What You'll Achieve.
Help people understand their benefits; Task completion on 'find what's covered'; OE error rates; Digital ID card usage
Industry & Context.
Solving hard problems
Must be authorized to work in the United States
What They're Looking For.
Must Have
10+ years of product management experience, significant time as a Senior or Lead PM owning complex, multi-team products or platforms, Deep familiarity with healthcare benefits and data including eligibility, plans and plan designs, accumulators/deductibles/OOP max, ID cards, coverage rules, and claims data, and how they show up in member-facing experiences, Proven track record shipping both internal and external product experiences in a B2B2C or enterprise SaaS context with an emphasis on reliability, correctness, and configuration flexibility, Demonstrated success leading cross-org, cross-platform initiatives (spanning multiple apps, services, or interfaces) with hard external dates and real operational consequences, product sense: you can take dense benefit and platform constraints and turn them into flows that feel simple and trustworthy to members, Exceptional communication and influence skills — equally effective with engineers, designers, clinical leaders, client teams, and executives, Naturally curious individuals who enjoy discovering how things work and finding ways to improve upon them, Humble attitudes and a penchant for solving hard problems
Nice to Have
Experience in startup environments is a plus!
What You'll Do.
Define and evolve product vision for member benefits
Own product roadmap for member-facing benefits and enrollment
Establish single source of truth for benefit content
Translate executive commitments into sequenced plan
Drive accuracy in gathering benefits information
Define and instrument success metrics for benefits
Partner with client implementation and operations
Ship meaningful improvements on fast cadence
Represent benefits in executive forums
How You'll Work.
Team & Collaboration
Partner closely with engineering, design, data, and product peers; Partner with client implementation, clinical operations, and support leadership; Represent benefits in cross functional forums
Communication Scope
Exceptional communication and influence skills
Process & Methodology
Translate executive and client commitments into a sequenced plan with explicit tradeoffs, dependencies, and cut lines, Keep that plan real as priorities shift
Full Job Description
About this role As Principal Product Manager for Benefits, you'll shape how millions of people understand, access, and use the benefits their employers provide. Benefits are often the most valuable thing employees receive outside their paycheck, yet they remain confusing, fragmented, and underused. You are here to help change that. Working at the center of our platform, you'll define the strategy for how members discover what's available to them, navigate complex eligibility rules, and connect to the right care at the right moment. You will lead the product vision and roadmap for our unified benefits experience across medical, pharmacy, and ancillary programs, built on top of our internal platform and services. You’ll partner closely with engineering, design, data, and product peers across the organization to deliver feature‑complete, high‑reliability experiences that help people understand their benefits in a way that makes sense to them. This is a principal‑level, high‑leverage individual contributor role: you’ll be expected to set strategy, drive complex cross‑org delivery, mentor other PMs, and be the go‑to product leader for all things benefits at the organization. What you’ll do Define and evolve the product vision for how members discover, understand, and use their benefits. Own the end-to-end product roadmap for member-facing benefits and enrollment features including Member-facing and administrative components Establish a single source of truth for benefit content and configuration, mapping legacy data and behaviors into a unified model with engineering and fellow PMs. Translate executive and client commitments into a sequenced plan with explicit tradeoffs, dependencies, and cut lines, and keep that plan real as priorities shift. Drive accuracy and efficiency in how we gather benefits information from employers, partnering with content management and implementation. Define and instrument success metrics for benefits from task completion on "find what's cove
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