Shipt
retail tech
PrincipalProductManager
Neural analysis suggests this role is
optimal for Lead candidates.
“Principal Product Manager at Shipt. Skills: Product Management, ecommerce, funnel optimization, conversion, AI, generative AI. Lead a strategic product initiative that is believed to be critical to the success of Shipt’s marketplace. Develop innovative product solutions that cater to our customers, constituents, and utilize the best of Shipt’s operations, our technology, and data science capabilities”
What You'll Achieve.
building the products, systems and experiences necessary to facilitate a seamless order experience; forming the strategic position of how Shipt facilitates digital commerce; improving the end-to-end customer experience; customer delight is of the utmost importance throughout the customer journey; proven results in working closely in both customer acquisition, retention, and conversion; improving processes; building out systems that leverage the strength and need for the knowledge of our Shipt team members and partners, and take into account where we can automate and leverage generative AI; optimizing the ordering experience contributing to customer satisfaction and loyalty, and incremental benefit for Shipt; Proving product and strategic initiative efficacy and driving business results
Industry & Context.
Find opportunities for improvement across the business and assist in decision-making across team
What They're Looking For.
Must Have
8+ years of Product Management experience, 5+ years of ecommerce experience, 3+ years of experience leading major cross-functional/company initiatives, expertise in funnel optimization and conversion, Experience with AI and generative AI solutions in high visibility products, Experience in developing advanced product solutions for workforce efficiency and automation, Deep expertise in customer-facing product management, Must be able to lead, influence, and inspire with and without authority, written and verbal communication skills and experience interfacing with high level stakeholders
What You'll Do.
Lead a strategic product initiative that is believed to be critical to the success of Shipt’s marketplace
Develop innovative product solutions that cater to our customers
and utilize the best of Shipt’s operations
and data science capabilities
Expand and evangelize best practices for scoping
and monitoring products
Develop Product roadmaps
and educate both internal and external stakeholders at all levels to drive implementation
and Operations leadership to formulate roadmaps
influence decision making
and drive prioritization
Find opportunities for improvement across the business and assist in decision-making across team
Proving product and strategic initiative efficacy and driving business results
Advocacy of any resources or support that this initiative requires for success
How You'll Work.
Team & Collaboration
Partner with Product, Engineering, and Operations leadership to formulate roadmaps, influence decision making, and drive prioritization; working closely in both customer acquisition, retention, and conversion; working with a cross-disciplinary team
Communication Scope
written and verbal communication skills; experience interfacing with high level stakeholders; educate both internal and external stakeholders at all levels
Process & Methodology
scoping, building, validating, deploying, monitoring products, Product roadmaps
Full Job Description
# **Impact** We are looking for a Principal Product Manager to lead our checkout and post-purchase domains, which consists of building the products, systems and experiences necessary to facilitate a seamless order experience. This role is critical in forming the strategic position of how Shipt facilitates digital commerce. In addition to helping to lead this strategic body of work, this candidate must execute on this strategy by building upon both existing underlying capabilities and improving the end-to-end customer experience, taking into account every touch point - customer delight is of the utmost importance throughout the customer journey. Ideally, this candidate will have in-depth Product Management experience in ecommerce and have a comprehensive understanding of lower funnel retail strategies. This candidate should also have proven results in working closely in both customer acquisition, retention, and conversion. This candidate will also have a solid background in improving processes, and in particular, building out systems that leverage the strength and need for the knowledge of our Shipt team members and partners, and take into account where we can automate and leverage generative AI. In addition to building the strategy and capabilities, this candidate should be excited about the opportunity to optimize the ordering experience contributing to customer satisfaction and loyalty, and incremental benefit for Shipt. # ****What You’ll Need to Be Successful**** **What You 'll Gain** You will get experience working with a cross-disciplinary team shipping real-world products to our customers around the nation. You will also receive hands-on mentorship from your friendly teammates on topics ranging from design to career advice. **Your Responsibilities** * Lead a strategic product initiative that is believed to be critical to the success of Shipt’s marketplace * Develop innovative product solutions that cater to our customers, constituents, and utilize the best of
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