Headway
Healthcare
PrincipalProductManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Principal Product Manager at Headway. Skills: Product strategy, AI, Healthcare. Define strategy for major product domain. Identify highest-leverage bets”
What You'll Achieve.
Ship meaningful product; Build foundations that last
Industry & Context.
Define the problem; Solve the problem
What They're Looking For.
Must Have
Own significant product domain end-to-end, Define product strategy, Align stakeholders up to executive leadership, Set high bar for product, Work with high degree of autonomy, Shape roadmap from first principles, Find the right problem, Convince organization to solve problem, Make case with data and customer insight, Drive alignment across engineering, design, clinical, legal, operations, executive leadership, Ship meaningful product, Own roadmap end-to-end, Navigate tradeoffs under uncertainty, Hold high bar for quality and velocity, Build capabilities, frameworks, or systems, Elevate PM craft on team, Set standard for product thinking, Influence broader product org, Make informed build-vs-buy calls, Influence at executive level, Present strategy, Field hard questions, Get buy-in without formal authority, Level up PMs around you, Thrive in ambiguity, Define problem as readily as solve it, Evaluate and deploy AI-powered features responsibly, Motivated by Headway's mission
Nice to Have
AI-fluent, Point of view on AI product leverage
What You'll Do.
Define strategy for major product domain
Identify highest-leverage bets
Make case with data and customer insight
Drive alignment across teams
Ship meaningful product
Own roadmap end-to-end
Navigate tradeoffs under uncertainty
Hold high bar for quality
Build foundations that last
Unlock next 2-3 years product work
Elevate PM craft on team
Set standard for product thinking
Influence product org
Make informed build-vs-buy calls
How You'll Work.
Team & Collaboration
Cross-functional teams; Executive leadership; Engineering; Design; Clinical; Legal; Operations
Communication Scope
Executive presentations
Process & Methodology
Roadmap planning
Full Job Description
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. ABOUT THIS ROLE We're looking for Principal PMs to lead some of our highest-stakes, most complex product areas. Principal Product Managers who have a builder-mindset, and are curious about what AI makes possible and eager to build in an environment where it's a core part of the toolkit — not a side project. We're actively hiring across our Patient, Payer, Provider, and Platform Product teams, and we open this pipeline to find exceptional Principal PM talent as the right roles take shape. As a Principal PM at Headway, you'll own a significant product domain end-to-end — defining the strategy, aligning stakeholders up to and including executive leadership, and setting a high bar for what great product looks like. You'll work with a high degree of autonomy on problems that don't have obvious answers. You'll shape the roadmap from first principles, not execute against on
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