Gen

Technology

PrincipalProductManager

$140–160k Tempe, Arizona, United States; New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Principal Product Manager at Gen. Skills: Product strategy, Roadmap development, Account management, Platform capabilities. Lead product strategy and roadmap. Deliver secure account access”

What You'll Achieve.

Improve performance; Improve usability; Improve customer satisfaction; Reduce duplication; Improve consistency; Drive continuous improvement

Industry & Context.

Technology
Problems you'll solve

Data-informed decision making

What They're Looking For.

Must Have

5+ years in product management, Experience designing scalable platform solutions, Experience working with APIs, Experience working with backend services, Experience working with data systems, Experience in global, matrixed organizations, Experience with cross-functional stakeholders

Nice to Have

Product management focused on account experience

What You'll Do.

Lead product strategy and roadmap

Deliver secure account access

Deliver secure profile experiences

Define unified product vision

Drive unified product vision

Enable scalable platform capabilities

Align teams around shared KPIs

Align teams around success metrics

Identify opportunities to improve performance

Identify opportunities to improve usability

Identify opportunities to improve customer satisfaction

Design intuitive login experiences

Design scalable login experiences

Design personalized login experiences

Design intuitive account experiences

Design scalable account experiences

Design personalized account experiences

Minimize custom implementations

Translate user requirements

Translate technical requirements

Translate business requirements

Create cohesive platform-wide experiences

Collaborate across UX teams

Collaborate across engineering teams

Collaborate across support teams

Collaborate across business teams

Ensure cohesive delivery

Use data for improvement

Use user insights for improvement

Shape KPIs for login experiences

Shape KPIs for account experiences

Own KPIs for login experiences

Own KPIs for account experiences

Drive continuous improvement

How You'll Work.

Team & Collaboration

Cross-functional teams; UX teams; Engineering teams; Support teams; Business teams

Communication Scope

Documentation skills; Visual modeling; Roadmapping

Process & Methodology

Roadmapping

Full Job Description

ABOUT GEN: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. ABOUT THE ROLE: · Lead the product strategy and roadmap for login, sign-up, subscription access and sharing, and profile management across Gen’s ecosystem. · Join the Accounts and Entitlements team, which provides core services used across multiple Gen products. · Work on shared components that power licensing, subscription management, e-commerce integrations, partner support, and more. · Collaborate with a wide range of teams to deliver secure, scalable, and consistent user experiences. · Operate in a highly visible, cross-functional role with broad organizational impact. KEY RESPONSIBILITIES: · Deliver seamless and secure

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