Gen
Technology
PrincipalProductManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Principal Product Manager at Gen. Skills: Product strategy, Roadmap development, Account management, Platform capabilities. Lead product strategy and roadmap. Deliver secure account access”
What You'll Achieve.
Improve performance; Improve usability; Improve customer satisfaction; Reduce duplication; Improve consistency; Drive continuous improvement
Industry & Context.
Data-informed decision making
What They're Looking For.
Must Have
5+ years in product management, Experience designing scalable platform solutions, Experience working with APIs, Experience working with backend services, Experience working with data systems, Experience in global, matrixed organizations, Experience with cross-functional stakeholders
Nice to Have
Product management focused on account experience
What You'll Do.
Lead product strategy and roadmap
Deliver secure account access
Deliver secure profile experiences
Define unified product vision
Drive unified product vision
Enable scalable platform capabilities
Align teams around shared KPIs
Align teams around success metrics
Identify opportunities to improve performance
Identify opportunities to improve usability
Identify opportunities to improve customer satisfaction
Design intuitive login experiences
Design scalable login experiences
Design personalized login experiences
Design intuitive account experiences
Design scalable account experiences
Design personalized account experiences
Minimize custom implementations
Translate user requirements
Translate technical requirements
Translate business requirements
Create cohesive platform-wide experiences
Collaborate across UX teams
Collaborate across engineering teams
Collaborate across support teams
Collaborate across business teams
Ensure cohesive delivery
Use data for improvement
Use user insights for improvement
Shape KPIs for login experiences
Shape KPIs for account experiences
Own KPIs for login experiences
Own KPIs for account experiences
Drive continuous improvement
How You'll Work.
Team & Collaboration
Cross-functional teams; UX teams; Engineering teams; Support teams; Business teams
Communication Scope
Documentation skills; Visual modeling; Roadmapping
Process & Methodology
Roadmapping
Full Job Description
ABOUT GEN: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. ABOUT THE ROLE: · Lead the product strategy and roadmap for login, sign-up, subscription access and sharing, and profile management across Gen’s ecosystem. · Join the Accounts and Entitlements team, which provides core services used across multiple Gen products. · Work on shared components that power licensing, subscription management, e-commerce integrations, partner support, and more. · Collaborate with a wide range of teams to deliver secure, scalable, and consistent user experiences. · Operate in a highly visible, cross-functional role with broad organizational impact. KEY RESPONSIBILITIES: · Deliver seamless and secure
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