Bonterra
social good
PrincipalProductManager
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“Principal Product Manager at Bonterra. Skills: Product Strategy, Product Discovery, Product Delivery, AI and Data Utilization, Cross-functional Leadership. Own Product Strategy & Outcomes. Define target markets and customer segments”
What You'll Achieve.
drive measurable customer and business results; adoption; engagement; retention; revenue impact; success metrics; pipeline contribution; conversion; increase giving rate as a percentage of GDP from 2% to 3% by 2033
Industry & Context.
problem framing; hypothesis-driven development; evaluate trade-offs
US Based, candidates who require current or future sponsorship for employment authorization will not be considered.
What They're Looking For.
Must Have
8 + years of product management, product marketing, or a hybrid role experience building and scaling SaaS and AI-driven products, ideally in B2B or platform environments., Demonstrated experience shipping AI-powered or ML-driven product features, Practical fluency with AI tools and workflows, Proven experience owning product strategy and outcomes, not just feature delivery., discovery skills, including customer research, problem framing, and hypothesis-driven development., Understanding of responsible AI principles — bias, fairness, transparency, privacy — and how to apply them in a product context without slowing teams down unnecessarily., Experience working in agile, cross-functional teams with Engineering and Design partners., Comfort using data to make decisions, define success metrics, and evaluate trade-offs., Excellent communication and stakeholder management skills, with the ability to influence without authority., Experience with modern product tools (e. g. , Jira, Productboard, Amplitude, Looker, or similar).
Nice to Have
Experience in nonprofit technology, fundraising, payments, or engagement platforms., MBA or advanced degree
What You'll Do.
Own Product Strategy & Outcomes
Define target markets and customer segments
Define and evolve a clear product vision
Own and be accountable for product outcomes
Translate company-level goals and OKRs into focused product bets with clear success metrics.
Own Continuous Product & Market Discovery
Continuously assess market trends
competitive positioning
and emerging opportunities
and Research to run continuous discovery
Identify and validate customer problems
and ensure solutions deliver real customer and business value.
Develop deep understanding of nonprofit workflows
Pricing & Positioning
Own product packaging and pricing strategy
compelling product positioning and messaging
Continuously test and optimize pricing and packaging
Deliver High-Impact Solutions
Lead end-to-end product launches.
Collaborate closely with Engineering and Design to define solutions
and deliver iteratively.
Partner closely with Marketing
and Customer Success to drive successful go-to-market execution.
Measure and optimize go-to-market performance
prioritized roadmap focused on outcomes over output
Ensure product requirements are clear
and enable teams to move quickly without sacrificing quality.
and Insights to Inform Decisions
Define and monitor key product use qualitative and quantitative data to guide prioritization and iteration.
Leverage experimentation and analytics to evaluate product performance and inform roadmap decisions.
Contribute to Bonterra’s use of AI-driven and data-informed capabilities
Lead product launches in partnership with Marketing
Gather post-launch insights and continuously refine the product
Influence & Lead Across the Organization
Act as a trusted product leader and subject-matter expert
Communicate clearly and persuasively with stakeholders at all levels
Mentor and support junior product managers
How You'll Work.
Team & Collaboration
Lead cross-functional teams; Partner with Design, Engineering, and Research to run continuous discovery; Collaborate closely with Engineering and Design to define solutions, scope work, and deliver iteratively.; Partner closely with Marketing, Sales, and Customer Success to drive successful go-to-market execution.; Experience working in agile, cross-functional teams with Engineering and Design partners.; Communicate clearly and persuasively with stakeholders at all levels, including executives.; Mentor and support junior product managers
Communication Scope
Excellent communication and stakeholder management skills; ability to influence without authority; Communicate clearly and persuasively with stakeholders at all levels, including executives.
Process & Methodology
roadmap development, prioritization, scope work, iterative delivery, product launches
Full Job Description
US Based Salary: $160,000 - $190,000 _DOE_ # **About Us** Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com. # **About the Role** **About the role** Bonterra is on a mission to empower nonprofits to raise more, engage supporters more deeply, and drive lasting social impact. As a **Principal Product Manager** , you will own a critical product area within our **Fundraising Experiences** business unit, shaping strategy and execution to deliver meaningful outcomes for nonprofit customers and their supporters. You will operate as a **strategic leader and hands-on product manager** , accountable for discovering the right target markets, problems to solve, delivering high-impact solutions, and driving measurable customer and business results. This role requires strong product judgment, deep customer empathy, comfort with data and experimentation, and the ability to lead cross-functional teams through ambiguity. **What You’ll Do** Own Product Strategy & Outcomes * Define target markets and customer segments, identifying where Bonterra can win and how to differentiate. * Define and evolve a clear product vision, strategy, and roadmap aligned to Bonterra’s mission and business objectives. * Own and be accountable for product outcomes, including adoption, engagement, retention, and revenue impact. * Translate company-level goals and OKRs into focused product bets with clear success metrics. Own Continuous Produ
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