Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Fulfillment Center, transportation and logistics

PrincipalProcessImprovementSpecialist,CrossMileContinuousImprovement(XMCI)

$132–178k Bellevue, Washington, United States FULL TIME
The Brief

“Principal Process Improvement Specialist, Cross Mile Continuous Improvement (XMCI) at Amazon.com Services LLC. Skills: Continuous Improvement, Lean, Executive training. Build and evolve executive Lean capability strategy. Develop advanced leadership curriculum”

What You'll Achieve.

Improve performance across Safety, Quality, People, and Cost; Enhance operational excellence; Drive operational optimization; Measure training effectiveness; Measure leadership behavior change; Measure business impact

Industry & Context.

Project/Program/Product Management Non Tech, Fulfillment Center, transportation and logistics
Problems you'll solve

Root cause analysis; Data-driven decision making

Eligibility Requirements

Up to 50% travel

What They're Looking For.

Must Have

Bachelor's degree or equivalent, 10+ years of Lean Continuous Improvement experience, Experience influencing senior executives, Demonstrated success leading large-scale cross-functional programs

Nice to Have

Six Sigma Black Belt Certification, 6+ years of managing, analyzing and communicating results to senior leadership, Project management certification, Experience building executive education programs, Experience integrating automation, AI, or digital tools

What You'll Do.

Build and evolve executive Lean capability strategy

Develop advanced leadership curriculum

Design enterprise-level executive training experiences

Translate Lean principles into behaviors

Serve as lead facilitator for executive Lean workshops

Deliver high-caliber sessions

Own end to end program design

Make resourcing recommendations

Plan change management

Influence senior leaders

Drive alignment on priorities

Partner with stakeholders to identify gaps

Shape executive development interventions

Benchmark external best practices

Evolve program content

Partner with technical teams

Identify automation opportunities

Integrate AI enabled tools

Develop success metrics

Measure training effectiveness

Measure leadership behavior change

Measure business impact

Build facilitator standards

Ensure training content meets expectations

How You'll Work.

Team & Collaboration

Cross-functional programs; Senior leaders; Operations leaders; Technology leaders; Finance leaders; Learning leaders

Communication Scope

Executive briefs; Clear narratives

Process & Methodology

Roadmapping, Change management

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