Socure
identity trust infrastructure
PrincipalPostSalesSolutionConsultant
“Principal Post Sales Solution Consultant at Socure. Skills: identity verification, fraud prevention, client-facing experience, technical aptitude. Support client onboarding and early success. Guide implementation and provide technical assistance”
What You'll Achieve.
Net Dollar Retention; Net Promoter Score; Time-To-Revenue; Product/Version Adoption Rate; ensure customers are fully aligned with latest innovations; ensure they’re seeing measurable value; ensure they recognize us as indispensable partner
Industry & Context.
think critically; proactively addressing issues; synthesize complex statistical observations
Comfort with up to 30% travel
What They're Looking For.
Must Have
10+ years of professional work experience, 5+ years of experience working in professional services, customer management, or in a sales engineering capacity, Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software, Demonstrated ability to negotiate resources and priorities with multiple internal and customer stakeholders in order to drive business results, Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing), Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets, Prior experience working with document image capture or other OCR or CV tools, Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations, technical depth (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc. )
Nice to Have
Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred or equivalent experience, Deep understanding of a variety SaaS sales methodologies or processes (MEDDICC, Challenger), Comfort with up to 30% travel
What You'll Do.
Support client onboarding and early success
Guide implementation and provide technical assistance
Ensure smooth customer experience during early adoption
Ensure customers are deriving maximum value
Foster relationships with key stakeholders
Serve as intellectual peer to subject matter experts
Collect and analyze customer feedback data
Own the upsell and cross-sell POCs
Ensure adoption of next-gen models
Handle customer questions about scoring decisions
How You'll Work.
Team & Collaboration
Work closely with technical and customer-facing teams; Work cross-functionally with Product & Engineering; Collaborate with Data Science and Product as needed
Communication Scope
flawless communication skills; flex between concise and detail-oriented
Applying for this Principal Post Sales Solution Consultant role?
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How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Socure?
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