PrincipalPeoplePartner

We believe that communication belongs to everyone. TextNow is redefining how people connect by combining simplicity, intelligence, and accessibility. We’re a team of curious builders using technology to make communication more affordable and powerful for millions of users every day. We're a high-performing company where great people can do their best work. As a Principal People Partner, you'll play a critical role in helping leaders build strong teams, navigate change, and create an environment where performance and culture reinforce each other. This role is equal parts strategic advisor, performance partner, and coach. You'll work closely with leaders across the business to improve organizational effectiveness, elevate management capability, and ensure our talent practices support both business outcomes and employee growth. What You'll Do: Partner with Leaders Act as a trusted advisor to leaders on organizational design, team effectiveness, talent planning, performance management, and employee relations. Coach managers through difficult conversations, performance challenges, and leadership development opportunities. Help leaders make thoughtful, data-informed people decisions that align with TextNow's values and business goals. This is not a traditional HR role. This is a high-judgment, high-trust operator role. Drive Performance Excellence Own and evolve key performance programs, including performance reviews, talent assessments, development planning, and calibration conversations. Partner with leaders to identify high performers, support growth opportunities, and address performance concerns early and effectively. Use data and insights to identify trends and opportunities across engagement, performance, retention, and organizational health. Drive calibration with rigor. Differentiate performance with clarity and conviction and hold the bar. Build Manager Capability Design and deliver practical manager enablement programs and resources. Support leaders in creating