Keyloop
Information Technology
PrincipalNetworkEngineer-SDWAN
Neural analysis suggests this role is
optimal for Senior candidates.
“Principal Network Engineer - SDWAN at Keyloop. Skills: SD-WAN, Network architecture, Network security, Cloud network security. Design global network infrastructure. Implement global network infrastructure”
Industry & Context.
Problem-solving capability; Troubleshooting
Out-of-hours support, On-call coverage
What They're Looking For.
Must Have
Corporate network engineering experience, Enterprise SD-WAN design, Enterprise switching experience, Wireless access points experience, Security appliances experience, Cloud-managed network platforms experience, VPN technologies experience, Legacy voice systems experience, Cloud voice systems experience, SIP/ISDN circuits experience, Voice migration projects experience, Networking fundamentals knowledge, TCP/IP knowledge, BGP knowledge, OSPF knowledge, VLANs knowledge, STP knowledge, DNS knowledge, DHCP/IPAM knowledge, Wireless protocols knowledge, Mentoring junior engineers experience, Documentation skills
Nice to Have
Industry certifications, Global IT organization experience, Distributed, multicultural team experience, Cloud-based UC platforms familiarity, UCaaS migration experience, Network security frameworks exposure, ITILv4 Foundation or above, SSE/SASE platforms experience, People-lead experience, Structured technical training experience
What You'll Do.
Design global network infrastructure
Implement global network infrastructure
Maintain global network infrastructure
Own SD-WAN architecture
Optimise SD-WAN deployments
Administer switching estate
Administer wireless estate
Administer security appliance estate
Maintain VPN solutions
Lead network change design
Lead network change implementation
Enforce network security controls
Support cloud network security troubleshooting
Act as partner to Information Security
Stay current with cloud security posture
Identify network-layer issues
Flag network-layer issues
Escalate network-layer issues
Apply Zero Trust principles
Apply network segmentation thinking
Support legacy voice assessment
Support legacy voice decommissioning
Contribute technical input to roadmap
Assist voice migration delivery
Provide hands-on support for migration
Serve as senior technical reference
Provide guidance to team
Provide technical mentorship
Support career development
Own networking skills development programme
Deliver training sessions
Provide shadowing opportunities
Conduct competency assessments
Contribute to SOP development
Contribute to runbook development
Contribute to training material development
Maintain IT Support skills matrix
Track networking capability progress
Identify potential engineers
Report outcomes to Manager
Evolve network performance monitoring
Develop network performance monitoring
Monitor network performance
Respond to network incidents
Resolve network issues proactively
Manage network incidents in ITSM
Manage network problems in ITSM
Categorise ITSM tickets
Prioritise ITSM tickets
Resolve ITSM tickets within SLA
Identify process gaps
Identify infrastructure inefficiencies
Propose process improvements
Propose infrastructure improvements
Provide out-of-hours support
Provide on-call coverage
Stay current with networking technologies
Make technology recommendations
Manage vendor relationships
Ensure appropriate vendor support
Ensure current vendor licensing
Stay informed of vendor roadmaps
Oversee third-party contractors
Define contractor scope
Review contractor output quality
Ensure delivery to standards
Ensure delivery to timelines
Contribute technical input to procurement
Contribute technical input to renewals
Contribute to vendor selection
Contribute to contract reviews
How You'll Work.
Team & Collaboration
Information Security team partnership; Cross-cultural team collaboration
Communication Scope
Technical documentation
Process & Methodology
Network change implementation, Voice migration projects
Full Job Description
## Description Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? ## Roles & Responsiblities Network Infrastructure & Architecture Design, implement, and maintain Keyloop's global corporate network infrastructure, ensuring high availability, performance, and security across all office and hub sites. Own the architecture and ongoing optimisation of corporate SD-WAN deployments, connecting Keyloop’s office locations and enabling secure corporate connectivity. Administer and evolve Keyloop’s switching, wireless, and security appliance estate across the global corporate office footprint. Manage and maintain corporate VPN solutions for Keyloop’s ~2,775 users across 29 countries. Lead the design and implementation of network changes and projects, maintaining full documentation including topology diagrams, IP address management (IPAM), and configuration standards. Implement and enforce network security controls, working in close partnership with the Information Security team and the organisation’s cloud network security and secure web proxy platform. Cloud Network Security & Secure Access Maintain working knowledge of Keyloop’s cloud network security and secure web proxy platform — how internet and private access policies are structured and enforced — sufficient to support troubleshooting and act as an informed partner to the Information Security team. Stay current with the organisation’s cloud security post
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