Ofcom
communications regulator
Principal,ICTProgrammeManagement
Neural analysis suggests this role is
optimal for Principal candidates.
“Principal, ICT Programme Management at Ofcom. Skills: ICT Programme Management, Procurement Design & Delivery, Project Management & Delivery Assurance, Strategic Review & Options Development. Lead and coordinate a comprehensive review of Ofcom’s current IT support strategy, operating model, and service outcomes. Support the development and assessment of future service delivery models (in-house, outsourced, managed service or hybrid)”
What You'll Achieve.
Deliver vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other; Make the online world a safer place; Support every area of Ofcom in delivering change; Support the ICT Strategy to keep Ofcom Secure and keep all our tools fit for purpose; Identifying cost savings where possible; Support the overall delivery of Ofcom's Plan of work and 3 Year Plan; Make sure that the right solution is being identified; Support Ofcom's Corporate Agility Project; Procurement of refreshed IT Support Services; Lead the design and delivery of an evidence-based procurement exercise; Ensure a robust, compliant procurement process aligned to UK public sector requirements; Ensure timely delivery of milestones and high-quality outputs
Industry & Context.
analytical and problem-solving skills to interpret data, identify trends and support decision-making
What They're Looking For.
Must Have
Proven ability to plan, deliver and close complex projects end-to-end within scope, time and budget, Proficient in methodologies (Agile, Waterfall, PRINCE2, MSP) and managing multiple workstreams in fast-paced environments, Able to operate proactively and independently within complex, client-led governance structures, understanding of governance frameworks, controls and public sector procurement, Knowledge of PCR 2015 and Procurement Act 2023, experience managing budgets and financial forecasts, Excellent communication, negotiation and influencing skills, Builds stakeholder relationships and presents complex updates, risks and recommendations clearly and confidently, Experience managing risks, issues and change, with proactive mitigation and escalation, analytical and problem-solving skills to interpret data, identify trends and support decision-making, Proven ability to lead and coordinate cross-functional and multi-disciplinary teams, facilitate workshops and resolve conflict, Collaborative, accountable and outcomes-focused approach, Proficient in project tools (MS Project, Planner, Azure DevOps, Jira, Trello) and Microsoft 365, Able to produce clear dashboards, reports and presentations from complex data, Experience across IT services, including service management and solution or technical architecture
Nice to Have
Knowledge of PCR 2015 and Procurement Act 2023
What You'll Do.
Lead and coordinate a comprehensive review of Ofcom’s current IT support strategy
Support the development and assessment of future service delivery models (in-house
managed service or hybrid)
Facilitate stakeholder engagement
and requirements gathering
evidence-based recommendations and decision papers
and day-to-day delivery of the IT Support Services procurement project
Ensure all procurement activities comply with UK public sector requirements (including the Procurement Act 2023)
working closely with the Commercial lead
Manage and provide oversight of the appointed consultancy delivering the review and scoping work
Oversee development of key procurement artefacts
including: Service specifications
Evaluation methodologies
Commercial and contractual schedules
Ensure all governance documentation (approvals
decision logs) is complete
Develop and maintain detailed project plans
and stakeholder communication plans
including interdependencies with wider technology and commercial initiatives
regular reporting to senior stakeholders on progress
Ensure timely delivery of milestones and high-quality outputs from the consultancy and wider project team
How You'll Work.
Team & Collaboration
Work with a consultancy to conduct a detailed review of the current IT support arrangements; Work closely with internal procurement experts; Coordinate the end-to-end programme of work; Manage dependencies, risks and governance; Assure deliverables; Work collaboratively across the business; Work with the PMO to follow the Delivery Framework; Work with the technical team to find solutions; Lead and coordinate cross-functional and multi-disciplinary teams; Facilitate workshops; Resolve conflict
Communication Scope
Excellent communication; negotiation; influencing skills; Builds stakeholder relationships; presents complex updates, risks and recommendations clearly and confidently
Process & Methodology
Plan, deliver and close complex projects end-to-end within scope, time and budget, Manage multiple workstreams in fast-paced environments, Operate proactively and independently within complex, client-led governance structures, Develop and maintain detailed project plans, RAID logs, Reporting packs, Stakeholder communication plans, Manage risks, issues, and dependencies, Provide clear, regular reporting to senior stakeholders on progress, risks, and decisions, Ensure timely delivery of milestones
Full Job Description
**Closing Date:** 02/06/2026 **Group:** Corporate Group **Management Level:** Principal **Job Type:** Fixed Term (Fixed Term) **Job Description:** Please note that this role is a **24 month Fixed Term Contract** and the advert will close at 00:01 on Tuesday 2 June, and therefore we advise getting your application in by no later than midnight on Monday 1 June. **About Ofcom:** As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone. **About the team you will be a part of:** The Digital Transformation Programme Delivery function is part of Digital, Data and AI team within Corporate Group. The Programme Delivery Team is made up of Programme Leads, Project Managers and Business Analysts, supported by Architects. All these functions work together to support every area of Ofcom in delivering change, be it a new tool, process improvement or evolving our offerings both internally and externally. Our Programme Leads work with key stakeholders around the Business to identify new projects as part of each team's strategy, to give us a head start ensuring that these are funded, appropriately resourced and follow ICT and Ofcom Policies. Project Managers deliver projects by working collaboratively across the business, keeping the projects running smoothly (or as smooth as possible!), and working with the PMO to follow the Delivery Framework. Business Analysts support the project process, understand the business needs and the business processes and work with the technical team to find solutions. **Why do we do this?** By working with all areas of
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