Harvard University
Tech / AI / Software
PrincipalIAMEngineer
“Principal IAM Engineer at Harvard University. Skills: Identity and Access Management (IAM), technical leadership, strategic roadmap development, service lifecycle management, vendor management. Serve as Service Owner and Technical Oversight Lead for HBS identity and access management platforms. Provide technical leadership and accountability for operational excellence, system administration, and continuous improvement”
What You'll Achieve.
advances Harvard's world-changing mission; ensuring best-in-class system integrity, security, and reliability; advance the School’s mission; ensuring operational effectiveness and compliance with university standards; deliver reliable, scalable, and secure environments
Industry & Context.
strategic problem-solver; analytical and problem-solving skills; ability to simplify complex technical and business challenges
Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, may occasionally be required, Must be available by personal cell phone during business hours, and occasionally off-hours (stipend will be provided), Must participate in a shared 24x7x365 on call rotation with other IT staff, Harvard University is unable to provide visa sponsorship for this position, Pre-Employment Screening: Identity, Education, Criminal, HBS expects all staff to be onsite at least three days per week and for departments to provide onsite coverage Monday - Friday., Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice., Individuals must meet work location sponsorship requirements prior to employment.
What They're Looking For.
Must Have
Minimum of seven years’ post-secondary education or relevant work experience
Nice to Have
Experience with identity and access management technologies, including platform administration, directory services, authentication protocols, and security, Experience leading services through full lifecycle using Agile delivery methodologies, Demonstrated success delivering or managing advanced technology services and infrastructure, including on-premises and/or cloud, Proven ability in MSP/vendor management, including driving accountability, managing service levels and ensuring alignment with organizational standards, Advanced ability to collaborate across-teams build trusted partnerships and adapt effectively within a dynamic environment, analytical and problem-solving skills, with the ability to simplify complex technical and business challenges and develop clear and detailed requirements, Excellent communication skills, including a demonstrated ability to influence stakeholders, facilitate decision making and present to technical and non-technical stakeholders, Experience driving process improvement and change management
What You'll Do.
Serve as Service Owner and Technical Oversight Lead for HBS identity and access management platforms
Provide technical leadership and accountability for operational excellence
system administration
and continuous improvement
Define and execute the long-term strategic roadmap for the IAM ecosystem
Provide technical leadership on design
Lead the full IAM service lifecycle
from strategy and design through implementation
Translate complex problems into clear
detailed requirements for engineers and end-users
Oversee MSP relationships and vendor performance
Provide supervision of temporary resources
How You'll Work.
Team & Collaboration
collaborates in the design, development, testing, delivery, and support of high-quality and innovative services; partner with HBS colleagues and vendor staff; Build and maintain partnerships with IT colleagues, HBS Partners, Managed Service Providers (MSP), and vendors; Model and promote collaborative, and service-oriented culture; Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents; Advanced ability to collaborate across-teams build trusted partnerships and adapt effectively within a dynamic environment
Communication Scope
Excellent communication skills; demonstrated ability to influence stakeholders; facilitate decision making; present to technical and non-technical stakeholders
Process & Methodology
Agile delivery methodologies
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