Northern Trust
Financial Services
Principal,EnterpriseOutputService-XACT
Neural analysis suggests this role is
optimal for Senior candidates.
“Principal, Enterprise Output Service - XACT at Northern Trust. Skills: Enterprise Output Service, XACT application. Act as primary expert for XACT. Provide SME leadership for XACT lifecycle”
Industry & Context.
Troubleshooting skills; Isolate complex issues; Explain complex issues
What They're Looking For.
Must Have
Proven experience as hands-on SME, Experience supporting production-critical systems, Ability to work across multiple environments, Troubleshooting skills
Nice to Have
Experience supporting application upgrades, Experience working with vendors, Documentation discipline
What You'll Do.
Act as primary expert for XACT
Provide SME leadership for XACT lifecycle
Support incident diagnosis and resolution
Own XACT intake and processing workflows
Partner with technical teams
Lead and support testing
Produce and maintain operational documentation
Serve as SME interface to vendors
Advise teams on best practices
Support document retrieval
Support document validation
How You'll Work.
Team & Collaboration
Partner with technical teams; SME interface to vendors
Communication Scope
Explain complex concepts
Full Job Description
**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. **Principal, Enterprise Output Service - XACT** Key Responsibilities · Act as the primary expert for the XACT application, including its architecture, configuration, and operational behavior across environments. · Provide SME leadership for XACT lifecycle activities, including upgrades, migrations, enhancements, and platform changes. · Support and guide incident diagnosis and resolution for XACT-related issues, ensuring rapid restoration and root-cause understanding. · Own XACT intake and processing workflows, including file transfer, ingestion, validation, and downstream processing patterns. · Partner with technical teams to ensure platform stability, scalability, and security. · Lead and support testing, validation, and readiness activities related to XACT changes or releases. · Produce and maintain operational documentation, runbooks, and knowledge artifacts for the XACT platform. · Serve as the SME interface to vendors and third parties supporting XACT. · Advise application and platform teams on best practices for integrating with and using XACT. · Knowledge of XACT document navigation, reporting streams, folders, indexing, and merged reports. · Ability to support document retrieval, validation, and user access. · Understanding of how XACT is accessed through XNET. Required Expertise · Proven experience as a hands-on SME for an enterprise application or platform (XACT experience strongly p
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