Nagarro
Information Technology And Services
PrincipalEngineer(ProjectManager)
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“Principal Engineer(Project Manager) at Nagarro. Skills: Project delivery, Stakeholder management, IT project management. Lead project initiation. Lead project planning”
What You'll Achieve.
Deliver projects on time; Deliver projects within budget; Deliver projects in compliance; Align with business goals; Align with guest experience goals
Industry & Context.
Problem-solving ability; Risk management; Issue resolution
What They're Looking For.
Must Have
Bachelor's degree, 5+ years IT Project Manager, Enterprise software project delivery, System implementation experience, System upgrade experience, System migration experience, System integration experience, Waterfall project management, Agile/Scrum project management, Scope management, Schedule control, Risk management, Issue resolution, IT delivery lifecycle, System integration, UAT, Enterprise system rollout, IT security understanding, Data compliance understanding, Standard operation procedures understanding, Fluent English, Fluent Mandarin
Nice to Have
PMP certification, CSM certification, Opera Cloud experience, Mainstream hotel systems experience, Experience with multinational companies, Regional IT teams experience, User training experience, On-site hotel system deployment experience
What You'll Do.
Lead project initiation
Lead project planning
Lead project execution
Lead project monitoring
Develop project plans
Develop work breakdown structures
Develop resource allocation
Manage project timeline
Manage project quality
Identify project risks
Identify project issues
Identify project dependencies
Conduct risk assessment
Implement mitigation plans
Collaborate with global product teams
Collaborate with Product Owners
Collaborate with engineering
Collaborate with UX/UI
Collaborate with DevOps
Collaborate with local hotel operations
Communicate with internal leadership
Communicate with hotel management
Communicate with external vendors
Provide project status updates
Drive decision-making
Align cross-functional teams
Ensure smooth communication
Conduct formal change requests
Evaluate scope change impact
Obtain approval for changes
Ensure system changes comply
Oversee system development
Oversee user training
Ensure stable go-live
Ensure smooth handover
Compile project reports
Summarize project experience
Conduct post-project review
Drive continuous improvement
Manage external technology vendors
Manage implementation partners
Manage contracted resources
Monitor vendor performance
Monitor vendor deliverables
Optimize team resource utilization
Balance multiple projects
How You'll Work.
Team & Collaboration
Cross-functional teams; Global and local parties; Global tech teams; Local business stakeholders; Hotel operations teams; Development teams; QA teams; Third-party vendors
Communication Scope
Cross-departmental communication; Negotiation; Stakeholder management; Status updates; Escalation resolution
Process & Methodology
Waterfall, Agile, Scrum, MS Project, Jira, Confluence, SharePoint, Scope management, Schedule control, Risk management, Issue resolution, IT delivery lifecycle, System integration, UAT, Enterprise system rollout
Full Job Description
We are looking for an experienced Project Manager to lead IT project delivery for hotel business systems in Greater China. You will oversee the full project lifecycle of enterprise hotel solutions including Property Management System (PMS), Point of Sales (POS), Guest CRM, Loyalty Program, back-office and integrated operational systems. Acting as a key liaison between global tech teams, local business stakeholders, hotel operations, development, QA and third-party vendors, you will ensure all projects are delivered on time, within budget, in compliance with global standards, and aligned with regional business and guest experience goals. Key Responsibilities 1. Project Planning & Lifecycle Management - Lead end-to-end project initiation, planning, execution, monitoring and closure for hotel business system implementation, upgrade, migration and optimization projects across China market. - Develop detailed project plans, work breakdown structures, schedules, resource allocation and milestone tracking; manage project scope, timeline, cost and quality strictly. - Identify project risks, issues and dependencies proactively, conduct risk assessment and implement mitigation plans to avoid delivery delays. 2. Cross-team & Stakeholder Coordination - Collaborate closely with global product teams, Product Owners, engineering, UX/UI, QA, DevOps and local hotel operation teams to align requirements and delivery expectations. - Communicate regularly with internal leadership, hotel management and external vendors/partners to provide project status updates, resolve escalations and drive decision-making. - Facilitate meetings, align cross-functional teams and ensure smooth communication between global and local parties. 3. Scope & Change Control - Manage project scope and conduct formal change request process; evaluate impact of scope changes on schedule, budget and resources, and obtain approval before implementation. - Ensure all system changes comply with global IT policies, data
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