PrincipalEngineer-IGA

The Principal Engineer will be responsible for creation of procedures, implementation of processes and development of staff for managing and maintaining security systems across internal and client environments. The Principal Engineer will work closely with Management, Senior Engineers, Solution Architects, Senior Security Engineers, other Principal Security Engineers and clients to complete high profile, critical services to existing Managed Security Service clients. Serve as a subject matter expert and team lead for Managed Security Services, staying in tune with all client configuration issues and all internal projects. **How You’ll Make an Impact** * Lead engineering team by prioritizing clients work requests, projects and service tasks. * Work closely with Management, Service Delivery and other Principal Engineers in defining processes and procedures for internal projects. * Guide the design, development and review of complex security SIEM content. * Lead end-to-end management of IGA platforms including Zilla, Saviynt, and SailPoint ISC, from requirements gathering and architecture design to deployment and post-go-live support. * Serve as a technical escalation point for complex issues, providing expert-level troubleshooting across connectors, workflows, and integrations. * Design and optimize identity lifecycle processes (Joiner-Mover-Leaver), access request workflows, and access certification campaigns. * Maintain custom connectors, REST API integrations, and automation scripts to support hybrid and multi-cloud environments. * Collaborate with client stakeholders to define RBAC/ABAC models, SoD policies, and governance frameworks aligned with compliance standards. * Perform root cause analysis for sync failures, provisioning errors, and policy violations, ensuring timely resolution and documentation. * Lead technical workshops, knowledge transfers, and mentoring sessions for internal teams and client personnel. * Contribute to the development of best practices