Wells Fargo

Financial Services

PrincipalEngineerAIOps

$159–305k Charlotte, North Carolina, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Principal Engineer – AIOps at Wells Fargo. Skills: AIOps, AI/ML, Automation, Self-healing systems. Lead AIOps platforms strategy. Lead AIOps platforms design”

What You'll Achieve.

Minimize manual intervention; Improve resilience; Enable self-healing systems; Accelerate AIOps adoption; Embed intelligence into production; Deliver measurable improvements; Reduce operational risk

Industry & Context.

Financial Services
Problems you'll solve

Root cause analysis; Problem-solving; Analytical skills

Eligibility Requirements

Relocation assistance not available, Visa sponsorship not available

What They're Looking For.

Must Have

7+ years Engineering experience, 5+ years AIOps experience, 5+ years SRE experience, 5+ years production engineering experience, 5+ years large-scale distributed systems operations, 4+ years Python programming, 4+ years scripting languages, 2+ years Generative AI experience, 2+ years large language models experience, 2+ years foundation models experience

Nice to Have

2+ years Agentic AI experience, 2+ years Agent building experience, AI-powered development experience, GitHub Copilot experience, Observability platforms design experience, Monitoring platforms design experience, Automation platforms design experience, AIOps platforms expertise, AIOps tools expertise, AI/ML for IT operations experience, Anomaly detection experience, Event correlation experience, Forecasting experience, Intelligent alerting experience, Automation frameworks experience, Event-driven architectures experience, SRE principles understanding, SLIs/SLOs understanding, Error budgets understanding, Reliability engineering practices understanding, Self-healing systems building experience, Closed-loop remediation workflows experience, Cloud platforms proficiency, Cloud-native architectures proficiency, Data pipelines knowledge, Streaming platforms knowledge, Telemetry ingestion knowledge, Telemetry processing knowledge, GenAI/LLM-assisted operations familiarity, Incident summarization familiarity, Knowledge mining familiarity, Automated runbook generation familiarity, Stakeholder management skills, Communication skills, Target-state architecture definition ability, Operating models definition ability, Actionable roadmaps definition ability, Manage high-complexity initiatives ability, Analytical skills, Problem-solving skills, Architectural design skills, Excellent communication skills, Excellent documentation skills, Confluence proficiency, Git proficiency, Architecture diagrams proficiency, Drive transformation ability, Influence senior leadership ability

What You'll Do.

Lead AIOps platforms strategy

Lead AIOps platforms design

Lead AIOps platforms execution

Enable Zero Touch Production

Define enterprise-wide AIOps roadmap

Drive enterprise-wide AIOps roadmap

Architect self-healing systems

Implement self-healing systems

Leverage event-driven automation

Leverage closed-loop workflows

Drive adoption of intelligent incident management

Drive adoption of RCA

Drive adoption of noise reduction

Drive adoption of auto-resolution

Establish target-state architecture

Establish engineering standards

Evaluate emerging AIOps trends

Evaluate emerging AIOps tools

Evaluate emerging AIOps frameworks

Partner with SRE teams

Partner with infrastructure teams

Partner with cloud teams

Partner with application teams

Embed AIOps into SDLC

Embed AIOps into CI/CD

Embed AIOps into production operations

Lead large-scale engineering initiatives

Provide thought leadership

Mentor senior engineers

Guide senior engineers

Collaborate with risk teams

Collaborate with compliance teams

Collaborate with governance teams

Ensure secure automation

Ensure compliant automation

Ensure auditable automation

How You'll Work.

Team & Collaboration

Senior engineering leaders; Platform leaders; SRE leaders; Business leaders; SRE teams; Infrastructure teams; Cloud teams; Application teams; Cross-functional teams; Enterprise teams; Risk teams; Compliance teams; Governance teams

Communication Scope

Thought leadership; Executive presentations

Process & Methodology

Roadmap planning

Full Job Description

**About this role:** Wells Fargo is seeking a **Principal Engineer – AIOps** to join Platform Strategy & Transformation as part of Commercial & Corporate and Investment Management Technology (CCIBT) group. Learn more about the career areas and business divisions at wellsfargojobs.com. This role sits at the core of CCIBT’s Zero Touch Production (ZTP) transformation agenda, driving the strategy, architecture, and execution of next‑generation AIOps capabilities across the enterprise. You will define and deliver intelligent, autonomous operations by leveraging AI/ML, observability, automation, and event-driven architectures to minimize manual intervention, improve resilience, and enable self-healing systems. You will partner closely with senior engineering, platform, SRE, and business leaders to accelerate AIOps adoption, embed intelligence into production ecosystems, and deliver measurable improvements in availability, efficiency, and operational risk reduction. This is a hands-on senior developer role requiring strong development skills and ability to work with advanced automations using technologies like Robotic Process Automation (RPA), Artificial Intelligence, Low-code technologies like UiPath, Microsoft Power Platforms, Google ADK, LangChain, LangGraph, Alteryx etc. **In this role, you will:** * Lead the strategy, design, and execution of AIOps platforms and capabilities to enable Zero Touch Production across CCIBT * Define and drive enterprise-wide AIOps roadmap, including observability, event correlation, anomaly detection, predictive insights, and automated remediation * Architect and implement self-healing systems leveraging AI/ML, event-driven automation, and closed-loop workflows * Drive adoption of intelligent incident management, root cause analysis (RCA), noise reduction, and auto-resolution techniques * Establish target-state architecture and engineering standards for AIOps platforms, tooling, and integrations * Influence enterprise technology strategy b

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