Amazon
Human Resources, Logistics
Principal,EmployeeRelations,CustomerService
“Principal, Employee Relations, Customer Service at Amazon. Skills: Employee relations, Labor relations, Strategy execution. Design Employee Relations strategy. Support Regional strategy”
What You'll Achieve.
Reduce risk to business; Develop high-performing leaders; Develop associate-centric leaders
Industry & Context.
Root cause analysis
Traveling as necessary
What They're Looking For.
Must Have
10+ years employee relations experience, 10+ years labor relations experience, 10+ years labor employment law experience
Nice to Have
Experience managing employees, Experience leading employees, Experience prioritizing assignments, Experience handling multiple assignments, Experience engaging stakeholders verbally, Experience engaging stakeholders in writing, Experience working in fast paced environment, Experience working in quickly changing environment, Experience working in international environment, Experience completing complex tasks quickly, Juris Doctor a plus, Advanced degree a plus, Specialized training in labor relations a plus, Specialized training in employee relations a plus
What You'll Do.
Design Employee Relations strategy
Support Regional strategy
Partner with Ops leadership
Partner with PXT leadership
Analyze associate feedback
Analyze manager feedback
Create positive workplace relations
Audit positive workplace relations
Sustain positive workplace relations
Design workplace relations training
Conduct workplace relations training
Address crisis-oriented situations
Create regional strategy
Execute regional strategy
Adopt engagement plans
Mitigate engagement plans
How You'll Work.
Team & Collaboration
In-country ER field team; Ops Regional leadership; PXT Regional leadership; Senior Ops leaders; Senior HR leaders; Frontline managers; Associates
Communication Scope
Convey complex ideas
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