NielsenIQ
Consumer Intelligence
PrincipalDataOperationsAnalyst
“Principal Data Operations Analyst at NielsenIQ. Skills: Data Operations, Data Analysis, Retail Data, ETL. Securing BAU. Data Analysis and Testing”
What You'll Achieve.
Number and speed of resolving MSD tickets; AU inqueries and closed / answered; Operational Stability; Timely escalations; Risk flagging and Mitigation (Implementation Delays)
Industry & Context.
analytical and problem-solving skills; RCAs; BAU query resolution
Flexibility to work according to local time zones and follow country holidays for supported countries
What They're Looking For.
Must Have
Master's Degree or technical institute degree/certificate in statistics or data analytics, or equivalent work experience, 3+ years of relevant professional work experience, Understanding of various data and file formats, Ability to interpret different data structures and mapping, Flexibility to work according to local time zones and follow country holidays for supported countries, technical knowledge and business interpretation of data, General systems understanding from an ETL point of view, Fluent in local market language skills (if required by markets), Python, FoxPro, Cloud Platforms, Large data handling skills, SAP, transactional data handling, FTP, MFT setup, extract, transform, load, and clean large data sets, managing, querying, and aggregating large data sets, complex business process modeling, data modeling concepts, Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint), Retail, POS, supply chain, factory processes, Unix/Python queries
Nice to Have
Fluent in local market language skills (if required by markets)
What You'll Do.
Data Analysis and Testing
Bridge Ops and Suppliers
classify and management of the data
Retailer Onboarding and Engagement
Ensure compliance for received data
Track retailer or vendor data quality
Drive specific quality improvement goals
Handle large data sets
Plan and follow up on operational activities
Address data corrections
Track and resolve MSD tickets
Collaborate with INS team
Act as the internal SPOC
Provide updates on KPIs
Communicate with internal and external stakeholders
Provide timely updates
contact data providers
Communicate with data providers
Handle new store information
Address new stores and closed store queries
Coordinate with Input Ops and Output
Send relevant IO communications
Conduct quality checks
Address data queries arising from quality checks
Identify new operational effecient opportunities
How You'll Work.
Team & Collaboration
Bridge between the Supplier Engagement team and other Ops pillars; working closely with retailers and NielsenIQ teams; regular reviews with internal stakeholders and retailers; Collaborate with INS team; Act as the internal SPOC for Ops and regional leadership teams; Communicate with internal and external stakeholders; Coordinate with Input Ops and Output; Ops teams (NOC), and DA Analysts; consulting closely with the commercial or RV team
Communication Scope
Communication and Collaboration; Communicate with internal and external stakeholders; Provide timely updates and visibility; contact data providers via email; Communicate with data providers on any discrepancies; Send relevant IO communications
Process & Methodology
MSD tickets tracking and closure, System change surveys, planning with Ops
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