BILL
Fintech
Principal,CXOBusinessOperations
Neural analysis suggests this role is
optimal for Senior candidates.
“Principal, CXO Business Operations at BILL. Skills: Business Operations, Strategic planning, Cross-functional leadership. Serve as operational force multiplier. Act as strategic partner”
Industry & Context.
Structure to chaos; Data analysis
Handle confidential information
What They're Looking For.
Must Have
8–12+ years professional experience, Management Consulting experience, Business Operations experience, Corporate Strategy experience, Senior program management experience, Experience supporting executive teams, Experience navigating complex transformations, Experience driving alignment among senior executives, Experience in high-growth organizations, Experience in mid-to-large scale global organizations, Experience running strategic planning frameworks, Experience balancing short-term fires with long-term goals, Experience making prioritization trade-offs, Ability to bring structure to chaos, Command of large-scale program management methodologies, Analyze core CX metrics, Extract executive-level narratives from data, Exceptional emotional intelligence, Political savvy, Manage sensitive information, Manage confidential information, Challenge cross-functional peers, Rally cross-functional peers, Align cross-functional peers, Challenge directors, Rally directors, Align directors, Challenge VPs, Rally VPs, Align VPs
Nice to Have
Prior exposure to Customer Experience, Prior exposure to Customer Success, Prior exposure to Supply Chain, Prior exposure to scaled operational environments
What You'll Do.
Serve as operational force multiplier
Act as strategic partner
Facilitate strategic planning process
Prioritize initiatives
Synthesize departmental viewpoints
Identify operational blind spots
Drive collaboration across pillars
Lead critical initiatives
Design high-stakes discussions
Set accountability metrics
Oversee goal-setting process
Drive preparation for MBRs/QBRs
Aggregate operational data
Synthesize complex data
Draft internal communications
Draft external communications
Foster high-performance culture
Monitor team engagement
Monitor team alignment
How You'll Work.
Team & Collaboration
Cross-functional priorities; Cross-functional teams; Senior executives; Cross-functional peers; Directors; VPs
Communication Scope
Executive presentations; Organization-wide announcements
Process & Methodology
Program management, Strategic planning frameworks
Full Job Description
Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. As the Principal, CXO Business Operations leader, you will serve as the central operational force multiplier, strategic partner, and connective tissue for the CXO Leadership Team (CXO LT). This is a high-visibility, individual contributor role designed for a seasoned leader who excels at orchestrating leadership alignment, breaking down departmental silos, and translating a collective vision into flawless global execution. Sitting at the intersection of organization-wide strategy, culture, and operational governance, your mission is to ensure the CXO LT operates as a highly synchronized, high-performing unit. You will ensure that cross-functional priorities are executed seamlessly and that the entire global CX and Operations organization runs at peak efficiency. Make your impact within a rapi
Applying for this Principal, CXO Business Operations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about BILL?
Real rants from real employees. Read before you apply.