Amazon Web Services, Inc.

Technology

PrincipalCustomerSolutionsManager,Healthcare&LifeSciences

$183–247k Herndon, Virginia, United States FULL TIME
The Brief

“Principal Customer Solutions Manager, Healthcare & Life Sciences at Amazon Web Services, Inc.. Skills: Customer Success, Account Management, Technical Program Management. Manage relationships with customers. Drive customer adoption”

What You'll Achieve.

Achieve customer retention; Drive value realization

Industry & Context.

Technology

What They're Looking For.

Must Have

5+ years of experience in customer-facing roles, 5+ years of experience in account management, 5+ years of experience in technical program management, Bachelor's degree or equivalent experience

Nice to Have

Experience in the Healthcare and Life Sciences industry, Experience with cloud computing, Experience with AWS

What You'll Do.

Manage relationships with customers

Drive customer adoption

Ensure customer satisfaction

Achieve customer retention

Drive value realization for customers

Manage technical programs

Engage with customers

Understand customer needs

How You'll Work.

Team & Collaboration

Cross-functional teams; Sales teams; Service teams; Product teams

Communication Scope

Customer communication

Process & Methodology

Technical program management

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