Centerwell Senior Primary Care
Healthcare
Principal,ClinicalStrategyandProgramDevelopment
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“Principal, Clinical Strategy and Program Development at Centerwell Senior Primary Care. Skills: Clinical Strategy, Program Development, Care Integration, Value-based care. Develop tooling strategy. Support product strategy”
What You'll Achieve.
Improve quality for high-risk senior populations; Reduce costs for high-risk senior populations; Deliver offerings supporting care teams; Drive program delivery; Improve patient outcomes
Industry & Context.
Identify root causes of problems
20% travel to various CenterWell & Conviva markets, Internet speed: 25 Mbps download / 10 Mbps upload, Work from a dedicated space lacking ongoing interruptions, Occasional travel to Humana's offices for training or meetings may be required
What They're Looking For.
Must Have
Bachelor's degree, 5+ years progressively responsible professional experience in health-related product, IT, analytics, preferably in value-based care, particularly managed care or full risk models, 5+ years of cross-functional translation tooling experience, Experience in developing performance dashboards – specifically defining metric definitions, collaborating with analytics and tech teams to implement dashboards, and performing metric quality checks - and defining product feature specifications, The ability to clearly explain complex ideas, analytic insights and technologies to non-technical audiences, Experience in a large, highly matrixed company, with proven ability to influence leaders and key stakeholders in such an environment, within and outside of direct reporting lines, Excellent qualitative and quantitative analytic skills, with the ability to ask the right questions to identify the root causes of problems to be addressed, Excellent collaboration capabilities and high integrator, can connect the dots and understand how to optimize system-level processes, Excellent oral and written communications skills, including the polish, poise, and executive and authentic presence that will ensure effective interaction with leadership and front line / manager users of tools
Nice to Have
Master of Business Administration with three years experience post Master’s level training, Data, product, analytics and impact translator skills to effectively engage cross-functionally in assessing opportunity and feasibility of strategic initiatives, Experience working with design teams to optimize user experience for platforms and tools
What You'll Do.
Develop tooling strategy
Support product strategy
Develop product intake
Design product specifications
Test product features
Collect user feedback
Train staff on features
Manage HRP score logic
Coordinate with shared services
Design metric enhancements
Prioritize analytics initiatives
Develop metric definitions
Co-develop sprint plans
Coordinate metric development
How You'll Work.
Team & Collaboration
Collaborate with IT; Collaborate with Product; Collaborate with Analytics; Collaborate with Medical Economics; Collaborate with operational leaders; Collaborate with clinical leaders; Collaborate with population health; Collaborate with DataHub team; Collaborate with Data Science team; Collaborate with Change Committee; Collaborate with shared services; Collaborate with Complex Care VP; Collaborate with analytics partners
Communication Scope
Clearly explain complex ideas; Influence leaders; Excellent qualitative and quantitative analytic skills; Excellent collaboration capabilities; Excellent oral and written communications skills; Executive presentations; Negotiate with networks
Process & Methodology
Program development, Strategic planning, Product development, Implementation of metric enhancements, Prioritize analytics initiatives, Co-develop sprint plans
Full Job Description
# **Become a part of our caring community** The Principal, Care Integration Clinical Strategy and Program Development is a critical leadership role responsible for the success of the portfolio of Care Integration programs within the Complex Care vertical of centralized programming to serve CenterWell Senior Primary Care’s (and Conviva Senior Primary Care’s) highest need and complexity patients with care and case management services. The Principal is response for the strategic direction, execution and ongoing management of the platforms, products, and analytics – along with their associated workflows and operations – underpinning our High Risk Patient Management (HRPM) program and Transitions of Care Management (TCM) and condition management program, both of which are designed to improve quality and reduce costs for high-risk senior populations in full-risk Medicare arrangements. The Principal will be the key cross-functional owner of the strategic planning, development, and effectiveness of these tools. Working in a matrixed environment, the Principal is a director-level, individual contributor role, with responsibility for platform, product and analytics tooling, collaborating with IT, Product (Athena, SalesForce), Analytics (DataHub), and Medical Economics teams to deliver offerings supporting the 500+ FTE care teams driving program delivery and patient outcomes. The ideal candidate will possess a strong strategic, analytics and platform tool background (particularly with a lens toward VBC provider delivery offerings), a deep understanding of value-based care principles, and a proven ability to understand an overall vision, while engaging with detail-oriented specifications and considerations, and motivate cross-functional teams. This leader will provide ongoing program support through active communication and consultation with the operational, strategic and clinical leaders driving program delivery. **Portfolio scope ** * High Risk Patient Management Program – Ca
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