Moxie
hospitality
PrincipalBusinessOperations,Data&Insights
“Principal Business Operations, Data & Insights at Moxie. Skills: practice intelligence capability, analytical rigor, operator's instinct, AI-native, Greenfield experience, Cross-functional credibility. Own the benchmark library. Build and maintain Moxie's cross-segment benchmark set”
What You'll Achieve.
turning raw practice-level data into the insights that make our customer engagements credible, our sales conversations sharper, and our marketing something worth reading; your work shows up in client-facing decks, retention conversations, and board-level strategy discussions within months of joining; the analytical engine that makes our insights defensible; repeatable framework that gets sharper every cycle; go-to for 'what does our data say about X?'; analysis is the engine behind Moxie's #1 strategic bet - Practice 360; Every P360 engagement gets more credible and specific because of the benchmark context you provide; Build a steady pipeline of data points; give Moxie something genuinely interesting to say externally; feed them into product conversations as data-backed inputs, not anecdotes; you know the difference between designing a system and maintaining one someone else designed; you can write a clean query and tell the story; you don't overclaim, and you don't underclaim; your analysis makes it credible; operate at 2–3x a traditional hire because we give you the tools and autonomy to get there
Industry & Context.
analytical rigor; operator's instinct; build a defensible analysis; cut through ambiguity; Comfort with ambiguity at the edges; know what questions are answerable today; what's directionally answerable; when to hand off
What They're Looking For.
Must Have
Analytical rigor with an operator's instinct, AI-native in practice, Greenfield experience, Cross-functional credibility, Comfort with ambiguity at the edges
Nice to Have
Ideally from a consulting-to-startup path or an early BizOps/Strategy & Ops role at a Series B–D company where you had real ownership
What You'll Do.
Own the benchmark library
Build and maintain Moxie's cross-segment benchmark set
Run the insight cadence
Deliver monthly and quarterly trend reports
Make strategic projects smarter
Supply marketing with hero stats
Build a steady pipeline of data points
Shape the product roadmap
Surface patterns from across the practice base
Feed them into product conversations
How You'll Work.
Team & Collaboration
cross-functional coordination; cross-functional credibility; earn the trust of various roles and departments; work directly with the CEO, product, and GTM leadership
Communication Scope
tell the story; translate insight into action without needing a translator; client-facing decks; retention conversations; board-level strategy discussions; sales conversations; marketing something worth reading
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