Capital One

PrincipalAssociate,eHRStrategicOperations

$121–138k McLean, Virginia, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Principal Associate, eHR Strategic Operations at Capital One. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Strategic Operations, Project Management, HR Strategy, Chief of Staff role. Drive the "operating rhythm" of our Enterprise HR leadership team. Design agendas for executive meetings that drive outcomes, not just updates, ensuring transparency and accelerated decision-making”

What You'll Achieve.

drive outcomes, not just updates; accelerated decision-making; ensuring alignment across the enterprise; providing the data-driven insights our leaders need to pivot or persevere; synthesis of complex discussions into actionable outcomes; foster engagement and high performance

Industry & Context.

Problems you'll solve

Strategic Problem Solver; take a messy, ambiguous problem and break it down into a structured workstream; think three steps ahead of the current meeting; Excellent problem solving and influencing skills

Eligibility Requirements

Capital One will not sponsor a new applicant for employment authorization for this position.

What They're Looking For.

Must Have

Bachelor's Degree or Military experience, At least 3 years of experience in Strategic Operations, Project Management, Management Consulting, HR Strategy, Chief of Staff role or combination, At least 1 year of experience in roadmap alignment, governance structures, and change management, At least 3 years experience working in a matrixed environment

Nice to Have

Exceptional writing and visual storytelling skills, Highly organized with great attention to detail, At least 6 years of Project Management experience, Exceptional communication and collaboration skills, Excellent problem solving and influencing skills

What You'll Do.

Drive the "operating rhythm" of our Enterprise HR leadership team

Design agendas for executive meetings that drive outcomes

ensuring transparency and accelerated decision-making

Support the drafting and evolution of our multi-year HR strategy

Ensure alignment across the enterprise

Define and own the metrics that matter

Manage reporting on key objectives and org health

providing the data-driven insights our leaders need to pivot or persevere

Draft communications for executive forums

from high-stakes framing and pre-reads to the synthesis of complex discussions into actionable outcomes

Bridge the gap between high-level strategy and the enterprise-wide execution of our HR objectives

Act as a culture-carrier

Help design initiatives that foster engagement and high performance within the Strategic Operations team and the broader HR org

How You'll Work.

Team & Collaboration

partner with product, technology, and HR domain leaders; work with key stakeholders across the company; managing complex, cross-functional initiatives; comfortable presenting to and influencing senior leaders; collaboration skills

Communication Scope

High-Stakes Communications; Exceptional writing and visual storytelling skills; Exceptional communication and collaboration skills

Process & Methodology

Project Management, roadmap alignment, governance structures, change management, managing complex, cross-functional initiatives

Full Job Description

Principal Associate, eHR Strategic Operations Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. As a Principal Associate Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. **About the Team** As part of the Enterprise Human Resources (eHR) Strategic Operations team, you will partner with product, technology, and HR domain leaders to drive innovative customer experiences and strategic initiatives that create value for Capital One HR. ****General Responsibilities:**** * Executive Governance & Decision Support: Drive the "operating rhythm" of our Enterprise HR leadership team. You will design agendas for executive meetings that drive outcomes, not just updates, ensuring transparency and accelerated decision-making. * Strategy Architecture: Support the drafting and evolution of our multi-year HR strategy. You won't just track the roadmap; you’ll help build it, ensuring alignment across the enterprise. * Organizational Health & Reporting: Define and own the metrics that matter. You’ll manage reporting on

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