Capital One
PrincipalAssociateContentStrategist,StructuredContentManagement
“Principal Associate - Content Strategist, Structured Content Management at Capital One. Skills: Content strategy, Structured content, Content management. Write simple, well-structured, easy-to-understand, human-centric content. Oversee content migration efforts”
What You'll Achieve.
Deliver significant results; Deliver first-class content experiences; Advocating for the user’s experience; Building the most intuitive content experiences possible
Industry & Context.
Strategic Thinker; Do-er; Steering around roadblocks
Must live within a 100 miles radius of specific zip codes, Must report in person, when required, with at least 24 hours notice, Secure home office environment free from background noise, Reliable private internet connection (not cellular/hotspot), Private password-protected network, Internet service must be provided by Cable or Fiber ISP, ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred, Cannot live or work in California
What They're Looking For.
Must Have
High School Diploma, GED, or equivalent certification, At least 3 years of writing experience in content strategy, technical writing, or communications, At least 3 years of experience leading cross-functional content projects
Nice to Have
4+ years of structured content management experience, 4+ years of experience leading cross-functional content projects, 2+ years of experience working with AI tools and AI-assisted content creation
What You'll Do.
human-centric content
Oversee content migration efforts
Shape and lead initiatives to drive continuous improvement
Contribute to team efficiency by streamlining processes
Collaborate with colleagues across Capital One
How You'll Work.
Team & Collaboration
Collaborate with colleagues across Capital One including: Product, Tech, Servicing Strategy, Operations; Work closely with other team members and leaders; Work with operations, product, tech, and design teams
Communication Scope
Communicate complex ideas clearly regardless of your audience; Effectively share your ideas to inform and influence others; Provide transparency into your work
Process & Methodology
Manage multiple deliverables concurrently, Develop and implement content and content management solutions, Oversee content migration efforts
Applying for this Principal Associate - Content Strategist, Structured Content Management role?
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