Capital One

Financial Services

PrincipalAssociate,BrandGovernance,OperationsandEnablement

$110–125k Richmond, Virginia, United States FULL TIME
The Brief

“Principal Associate, Brand Governance, Operations and Enablement at Capital One. Skills: Brand governance, Marketing operations, Project management. Lead brand governance programs. Facilitate line-of-business marketing partner relationships”

What You'll Achieve.

Protect and grow Capital One's brands; Ensure compliance with brand standards; Grow brand's reputation

Industry & Context.

Financial Services
Problems you'll solve

Problem solving; Analytical skills

What They're Looking For.

Must Have

Bachelor's Degree or Military Experience, At least 3 years of project management experience, At least 3 years of experience with marketing workflow tools, At least 2 years of experience in financial services or regulated industry, At least 1 year of experience identifying, evaluating and taking action to mitigate brand risk

Nice to Have

4+ years of project management experience, 1+ years managing projects for in-house creative, marketing, or agency teams, 1+ years experience with project management software, Experience evaluating or implementing GenAI automation integrations in marketing

What You'll Do.

Lead brand governance programs

Facilitate line-of-business marketing partner relationships

consistent branded marketing

Facilitate team progress in workflow management tool

Monitor intakes and decision making processes

Own hub processes to drive human connections

Own insight reporting and executive dashboards

Facilitate connectivity and shared innovation agendas

Drive continuous improvement agenda

Identify ways emerging technologies can help streamline

Lead presentations on brand management standards

Develop clear written materials about brand management programs

Update and maintain governance hub artifacts

Articulate new standards and procedures across channels

Track and monitor compliance with governance requirements

Lead risk management control testing

Lead audits of processes

Contribute to positive team environment

How You'll Work.

Team & Collaboration

Cross-functional teams; Hub and spoke team environment; Subject matter experts

Communication Scope

Executive presentations; Written materials

Process & Methodology

Project management

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